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alisher
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Error 500 displays in web browser when attempting to access the ePO console

Hii,

I have problem with launching McAfee ePO. After restarting system it has showed me error 500 (Internet Explorer) and An unexpected error occurred while trying to handle your request (Chrome). 

Logs from C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\Logs\orion.log:

2018-03-06 10:32:23,848 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:24,847 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:25,627 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:26,407 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:32,054 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:37,015 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:37,764 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:38,544 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:43,692 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:44,425 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:45,221 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:32:47,764 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:33:00,948 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:33:04,958 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:33:09,248 WARN [localhost-startStop-1] spring.SpringResourcePreprocessor - XML file provides no validation information. Adding default namespace to <beans> element.
2018-03-06 10:33:10,574 INFO [localhost-startStop-1] base.MfsDatabase - Database Information --> Type:Microsoft SQL Server, Version:11.00.6020, JDBC Driver Name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase, JDBC Driver Version:1.3.1
2018-03-06 10:33:13,709 WARN [main] tasks.TaskGlobals - The extension vsel_202_help is in a partially installed state.
2018-03-06 10:33:13,709 WARN [main] tasks.TaskGlobals - The extension epo_help is in a partially installed state.
2018-03-06 10:33:13,725 ERROR [main] plugin.PluginManager - Initialization of plugin core failed.
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'core.ext.taskGlobals' defined in resource loaded from byte array: Invocation of init method failed; nested exception is java.lang.IllegalStateException: The following extensions are in a partially installed state: [vsel_202_help:2.0.2.010, epo_help:5.3.0.031]
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1568)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:540)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:476)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:302)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:229)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:298)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:193)
at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFactory.java:204)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:762)
at com.mcafee.orion.core.plugin.WebappPlugin.init(WebappPlugin.java:157)
at com.mcafee.orion.core.plugin.PluginManager.initPlugin(PluginManager.java:795)
at com.mcafee.orion.core.plugin.PluginManager.initPlugin(PluginManager.java:740)
at com.mcafee.orion.core.plugin.PluginManager.init(PluginManager.java:376)
at com.mcafee.orion.core.OrionCore.afterStart(OrionCore.java:827)
at com.mcafee.orion.core.server.OrionLifecycleListener.lifecycleEvent(OrionLifecycleListener.java:182)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:402)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:168)
at org.apache.catalina.startup.Catalina.start(Catalina.java:689)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)
Caused by: java.lang.IllegalStateException: The following extensions are in a partially installed state: [vsel_202_help:2.0.2.010, epo_help:5.3.0.031]
at com.mcafee.orion.core.ext.tasks.TaskGlobals.checkForPartiallyInstalledExtensions(TaskGlobals.java:200)
at com.mcafee.orion.core.ext.tasks.TaskGlobals.init(TaskGlobals.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeCustomInitMethod(AbstractAutowireCapableBeanFactory.java:1696)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1635)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1564)
... 25 more
2018-03-06 10:33:13,741 ERROR [main] plugin.ScorPlugin - Bean factory is shut down; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'core.ext.taskGlobals' defined in resource loaded from byte array: Invocation of init method failed; nested exception is java.lang.IllegalStateException: The following extensions are in a partially installed state: [vsel_202_help:2.0.2.010, epo_help:5.3.0.031]
org.springframework.beans.factory.BeanCreationException: Bean factory is shut down; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'core.ext.taskGlobals' defined in resource loaded from byte array: Invocation of init method failed; nested exception is java.lang.IllegalStateException: The following extensions are in a partially installed state: [vsel_202_help:2.0.2.010, epo_help:5.3.0.031]
at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBeanFactory.java:509)
at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFactory.java:201)
at com.mcafee.scor.plugin.ScorPlugin.startLog(ScorPlugin.java:72)
at com.mcafee.scor.plugin.ScorPlugin.setPluginDependency(ScorPlugin.java:37)
at com.mcafee.scor.plugin.ScorPlugin.getDependencies(ScorPlugin.java:58)
at com.mcafee.orion.core.plugin.PluginManager.findAllDependents(PluginManager.java:446)
at com.mcafee.orion.core.plugin.PluginManager.shutdownPlugin(PluginManager.java:1019)
at com.mcafee.orion.core.plugin.PluginManager.initPlugin(PluginManager.java:833)
at com.mcafee.orion.core.plugin.PluginManager.initPlugin(PluginManager.java:740)
at com.mcafee.orion.core.plugin.PluginManager.init(PluginManager.java:376)
at com.mcafee.orion.core.OrionCore.afterStart(OrionCore.java:827)
at com.mcafee.orion.core.server.OrionLifecycleListener.lifecycleEvent(OrionLifecycleListener.java:182)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:402)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:168)
at org.apache.catalina.startup.Catalina.start(Catalina.java:689)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'core.ext.taskGlobals' defined in resource loaded from byte array: Invocation of init method failed; nested exception is java.lang.IllegalStateException: The following extensions are in a partially installed state: [vsel_202_help:2.0.2.010, epo_help:5.3.0.031]
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1568)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:540)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:476)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:302)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:229)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:298)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:193)
at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFactory.java:204)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:762)
at com.mcafee.orion.core.plugin.WebappPlugin.init(WebappPlugin.java:157)
at com.mcafee.orion.core.plugin.PluginManager.initPlugin(PluginManager.java:795)
... 15 more

 

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