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Former Member
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Message 1 of 6

Error 0x80040E14

Hi all,

I was wondering if anyone could help me with this issue.

I have got a customer that is getting the following error in his server.log file

20151028193012I#04104NAIMSERVePolicy Orchestrator server started.
20151028193012X#04104MOD_EPOSet SPIPE input package size limit to 10485760 bytes
20151028193012X#04104MOD_EPOREPOUsing 250 worker threads, 6 busy threads
20151028193012X#04104MOD_EPOREPONailog initialized
20151028193012I#04104MOD_EPOREPODatabase initialization: Starting.
20151028193012I#04104MFEFIPSLoading: "D:\Program Files (x86)\McAfee\ePolicy Orchestrator", Role = Officer, Mode = Normal
20151028193012I#04104MFEFIPSModule Initialized.
20151028193012I#04104MFEFIPSMFEFIPS_Status() returned 1
20151028193012I#04104MOD_EPOREPODatabase initialization: Succeeded.
20151028193012E#05960EPODAL ePOData_Connection.cpp(872): COM Error 0x80040E14, source=Microsoft OLE DB Provider for SQL Server, desc=The target table 'EPOAgentHandlerNotify' of the DML statement cannot have any enabled triggers if the statement contains an OUTPUT clause without INTO clause., msg=IDispatch error #3092

The symptoms is that when he starts to deploy any task it will suddenly stop  and the only way to resolve this issue is to restart his apache service, the version of ePolicy orchestrator he is using is 5.1.1

Does anyone have any idea what this could be?

Thanks inadvance

Charles Latty

5 Replies
Former Member
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Re: Error 0x80040E14

Former Member
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Re: Error 0x80040E14

Hi

Thank you for your reply but the article you pointed me to is referring to Vulnerability Manager not ePolicy orchestrator .

rgc
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Re: Error 0x80040E14

Hi Charles Latty,

This issue is due to agent handler is showing under active and inactive at a time, and workaround is to stop and start the service will revert back to active AH

This issue is resolved in EPO 5.1.2

For more information, go through the KB82843

McAfee KnowledgeBase - Supported platforms, environments, and operating systems for Drive Encryption...

Additionally: I suggest, when the issue persist, instead of restart the service open the agent handler page and see it is shwoing under inactive as well.

This issue occurs with EPO 5.1.0 and 5.1.1

As you mentioned it is EPO 5.1.1, I am sure this is causing the issue

Hope this answered your query

Regards,

RGC


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Raghavendra GC - [RGC]
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Re: Error 0x80040E14

Hi

Thank you very much for your reply.

I checked the article you were referring to which is KB82843 which links to article Default 'Agent Handler Status' report does not accurately report the status of handlers

Is this correct, i did notice that it says that it is resolved in epo 5.1.2

many thanks

Charles Latty

rgc
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Message 6 of 6

Re: Error 0x80040E14

Hi Charles,

Yes, this issue resolved in EPO 5.1.2, and moreover, I suggest to go with EPO 5.1.2 ONLY, since I have referred the bug number from this article and didn't find it has been resolved in higher versions of EPO ( Ex: 5.3.x).

Hope this answered your questions.

The article subject line you mentioned is absolutely right

Regards,

RGC


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Raghavendra GC - [RGC]
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