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Epolicy Orchrestrator support from mcafee, updates

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Hello, we are managing Epolicy orchestrator for one of our larger clients, EPO version 5.10.0 (update 8, 2.0.0.929). Now our question is how long this version will receive updates, and are they going to receive support from the McAfee side? They are thinking to change the products.. If you need we can provide you more information from our client in a private chat. Thank you for your answer, Best regards, Žiga
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Message 7 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hello @User26962745 

Thanks for your response.

We do have a Cloud Solution available which is known as Mvision-ePO and can be accessed from mvision.mcafee.com 

We do not have any information in regards to ePO 5.11 also there is no plan to close ePO 5.10.

Please keep this link handy to know about the products End of life / End of Support:

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rackroyd
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Message 2 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hi,

You can check the EOL status for all McAfee products from this link:

https://www.mcafee.com/enterprise/en-us/support/product-eol.html

As you can see for ePO there is no defined EOL date yet for ePO 5.10

Hth





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Message 3 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hello @User26962745 

Thanks for your post.

ePO 5.10 is latest version and CU 10 is the latest CU.

Having said that this will not impact to your ePO in terms of updates and all.

You will receive all the updates.

If you want you can upgrade your ePO version from CU 8 to CU 10.

Please refer the below KB article if you are planning or going to upgrade your CU to version 10:

https://kc.mcafee.com/corporate/index?page=content&id=KB94079

If you want to check any End Of lie or End Of Support information in that case please refer the below Link:

https://www.mcafee.com/enterprise/en-us/support/product-eol.html?_ga=2.227480533.939048992.162071628...

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Re: Epolicy Orchrestrator support from mcafee, updates

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Ok, thank you for your fast reply. Do you maybe know, approximately how long will last support for EPO 5.10. Can we talk here in years?

BR, Ziga

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Message 5 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hello @User26962745 

Thanks for your response.

I can not tell you the exact date but at least a year or more than that it is not going to expire (end of life or end of support)..

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Re: Epolicy Orchrestrator support from mcafee, updates

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Ok, are you planning to close EPO 5.10, and start promoting another security, maybe a cloud solution? Or can we expect further version 5.11. which will be still possible to upgrade?

We'd like to know more if we want to suggest to our client.

BR, Z

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Message 7 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hello @User26962745 

Thanks for your response.

We do have a Cloud Solution available which is known as Mvision-ePO and can be accessed from mvision.mcafee.com 

We do not have any information in regards to ePO 5.11 also there is no plan to close ePO 5.10.

Please keep this link handy to know about the products End of life / End of Support:

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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Message 8 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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how long will last support for EPO 5.10. Can we talk here in years? vidmate download instasave

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Message 9 of 10

Re: Epolicy Orchrestrator support from mcafee, updates

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Hello @Former Member 

Thanks for your response.

As i mentioned earlier, We do not have any date and this is the only version which is going to be supported after 31st August 2021.

So ideally this is going to be supported at least more than an a year.

Keep checking this link for any further updates:

https://www.mcafee.com/enterprise/en-us/support/product-eol.html?_ga=2.30488695.939048992.1620716284-984840624.1491319748

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Re: Epolicy Orchrestrator support from mcafee, updates

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@User26962745 wrote:
Hello, we are managing Epolicy orchestrator for one of our larger clients, EPO version 5.10.0 (update 8, 2.0.0.929). Now our question is how long this version will receive updates, and are they going to receive support from the McAfee side? They are thinking to change the products.. If you need we can provide you more information from our client in a private chat. Thank you for your answer, Best regards, Žiga

I have heard about the MVISION ePO software management tool very well, operating systems like Windows Defender need it as a native security control.

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