Epo 5.1.1 - Agent 5.0.0.2620 show agent not working on all clients

[tonyharding]

Hiya

We have the agent 5.0.0.2620 and the agent policy has the option unticked for only accept connections from the epo server (attached screenshot), I have forced the clients to update. I have tried on numerous clients and I am unable to view remote logs on the clients.

I have also tried to create new policies and no affect. Its driving me mad trying to get it to work.

Any help would be grateful.

Thanks

Tony

[ansarias]

I'll Suggest to uncheck the Super Agent wake-up call and navigate to Logging tab.

And enable the Agent Activity log moreover select the Enable the detailed logging and remote access to log.

[Troja]

Hi,

Agent 5.0 is really buggy!!!!!

But, if the screenshot is your actual policy, you should activate "show the McAfee system tray icon".

Cheers

[tonyharding]

hiya

Ansarias - many thanks that worked. I can now see the remote logs - grrrrr but only in firefox and not in IE. But it works many thanks

Tony

[ansarias · Accepted solution]

Thanks, Please mark answer as correct so other can get benefit.