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No, sorry, I didn't make sure that was the right KB. Look at KB70963.
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Check KB81754 for how to clear up partially installed extensions.
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I took a look at KB81754 and it looks like procedures that would be used after a disaster recovery. Just wanting to confirm, are you suggesting that I perform the disaster recovery procedures? That is the only way to clear a stuck extension? Thank you.
No, sorry, I didn't make sure that was the right KB. Look at KB70963.
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I followed the steps and I'm back online. Thanks for your help.
Glad to hear it!
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