I am runnding ePo Server 18.104.22.1689. on Server 2008 R2. So far everything is working fine. All the Agent Remote Logs on Server 2008 R2 and 2008 and Server 2003 i can connect successfully.
I have now installed Server 2012 and installed VirusScan Enterprise 8.8 Sp3 and Agend 4.6.0 3122. On this Server i can not connect to the agent log on port 8081. I get the message "The Website cannot be shown".
The agent seems to connect to the ePo Server but I cannot run any sheduled tasks.
In the agent.log I get the message "Did not find software ID EPOAGENT3000 and in the agent_error.log i get the message "Error starting Task Sheduler".
Has anyone got an idea what that could be?
when you select windows server 2012 and click "Show Agent Log" do you see a connecting tab, if yes what url do you see there?is ip of the machine, name of the machine or FQDN like( http://windowsxp46.abcd.com:8081/)
Also telnet the w2012 from your epo server machine.
When I click "Show Agent Log" I get the IP of the 2012 Server.
A telnet from the epo server to the w2012:
Port 8081 connect
Port 8082 failed
Port 8443 failed
Port 8444 failed
Port 80 failed
Port 443 failed
when you clik show agent log and a new window or tab opens up, what error do you see from IE
1.Website denied the access
2.IE can not display the page >check connection
From these failed messages, I am afraid that ASCi is disabled, could you confirm that Agent to server communiction is going on?
Regdson 2/20/13 9:49:31 AM CST