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bertster
Level 7
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Message 1 of 9

EPO: Compliance Summary reports DAT versions in different formats

Hi,

Using EPO Server 4.0, Agent V4.0, Virus scan 8.0

EPO: Compliance summary shows that I have 13 compliant & 25 non-compliant. When checking each of these I find that the DAT versions are reported differently on the compliant to the non-compliant. This is the only difference between the systems, so I'm presuming this is causing the 25 systems to show as non-compliant.

for compliant system: DAT Version 5619.0000

for non-compiant system: DAT Version 4.0.5619

Any ideas how I can get the DAT version to report correctly for the non-compliant systems? THANKS
8 Replies
jmaxwell
Level 7
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Message 2 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

bertster
Level 7
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Message 3 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

Thanks JMaxwell,

Although I'm having trouble installing the latest patch - fails with Feature Transfer Error, Error: -2 Transform Package

Any ideas on that one?
jmaxwell
Level 7
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Message 4 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

Where is the patch package located ? - if it's on a network shared locatuion and not local then try it copied locally onto the server......

Jim
Mal09
Level 12
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Message 5 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

... and I've sometimes had issues with apply patches to servers when Remote Desktop'd into the servers. (Can't remember if just specifically Mcafee, or other vendors )
jmaxwell
Level 7
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Message 6 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats



It's always advisable to use the /console switch on remote console sessions as opposed to just a remote console connection happy
bertster
Level 7
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Message 7 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

Jim,

Patch located on d: on server - moved to c: , stopped & restarted all EPO services (as EPO v4 seemed to have lost settings with Logon to [?] and invalid user credentials. Ran the patch 4 install again from the local c: drive & this time it installed ok.

Is there a way of checking what patch is applied with EPO?

Thanks for everyones help. Problem solved
bertster
Level 7
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Message 8 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

NaiMServ.Dll gives version # 4.0.0.1221 ePolicy Orchestrator 4.0 and Patch 4 (RTW)
:rolleyes:
jmaxwell
Level 7
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Message 9 of 9

RE: EPO: Compliance Summary reports DAT versions in different formats

Good News happy - one to remember - if in doubt always install from the systemd disk happy
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