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RE: EPO 4 and VirusScan 8.5 deployment

I installed Agent but still doesn't show VirusScan data in the simple query.
However it keeps displaying this info when I click in the computer:

Installed Products McAfee Agent, Product Coverage Reports
Custom 1
Custom 2
Custom 3
Custom 4
VIRUSCAN8700 Product Version

Product Coverage Reports Product Version

Agent Product Version
Language English
Hotfix/Patch Version

More ideas?
Thanks a lot

RE: EPO 4 and VirusScan 8.5 deployment

It has to be asked....have you rebooted the client?

RE: EPO 4 and VirusScan 8.5 deployment

I have two clients and both report the same problem. I have rebooted both.
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Message 14 of 19

RE: EPO 4 and VirusScan 8.5 deployment

What date/time stamo do you see here as last sync?
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Message 15 of 19

RE: EPO 4 and VirusScan 8.5 deployment

have you checked the vse 8.7 extension into epo 4?

these are the zip files contained within the vse 8.7 zip

on epo

install extensions button
browse to files ... etc

without these you cant report on vse 8.7 correctly in epo

RE: EPO 4 and VirusScan 8.5 deployment

That's it! Thank you very much.
In VS 8.7 folder I found that I installed as an extension. This solved my problems.

Thank you guys for your time! happy
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Message 17 of 19

RE: EPO 4 and VirusScan 8.5 deployment

Great, to be fair if I had reread the original post I would have got that from post 3 and saved you some time. sorry happy

RE: EPO 4 and VirusScan 8.5 deployment

How do I configure ePO 4 to push out the 4.0 agent? When I go to deploy, my only selection is version 3.6
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Message 19 of 19

RE: EPO 4 and VirusScan 8.5 deployment

You must have administrator privileges on the Windows system to perform this task. The agent extension must be installed on the ePolicy Orchestrator server before the agent is installed on any clients.

1. Download both the agent extension, and the agent package, to the system containing the ePolicy Orchestrator server.
2. Install the agent extension:
a. In the ePolicy Orchestrator 4.0 console, click Configuration.
b. On the Extensions tab, click Install extension.
c. Browse to the location containing, select it and click OK. The Install Extensions summary page appears.
d. Click OK to complete the installation of the extension.
3. Check in the agent package to the ePolicy Orchestrator repository:
Note: If installing on a computer running Common Management Agent 3.6, the package must be checked in the Current repository branch.
a. In ePolicy Orchestrator, click Software.
b. Click Check In Package.
c. Browse to, select it and click Next.
d. Ensure that Current is selected in the Branch field.
e. Click Save.

Advice : you should reboot your server and be careful : the Winsystem ask you if you want to save the setup -> click Yes.

4. Create a deployment task or push the agent to client systems. If using the push method, follow these steps:
a. In ePolicy Orchestrator, click Systems
b. Select the target systems or groups.
c. Click Deploy Agent.
d. Select the version of the agent to be deployed
e. Type valid credentials in the Domain, User name, and Password fields.
f. Click OK

(from KB)
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