cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7
Report Inappropriate Content
Message 1 of 5

EPO 4.5 with McAfee Agent 4.5

Hi All

Im running McAfee ePO 4.5 with MA 4.5 and need to resolve the issue outlined in SB10043, https://kc.mcafee.com/corporate/index?page=content&id=SB10043

Is my only option to update the McAfee Agent to either 4.6 or 4.8 and if so will these work OK with ePO 4.5?

Thanks

4 Replies
Highlighted

Re: EPO 4.5 with McAfee Agent 4.5

Hi placks, what you need to do is upgrade the McAfee Agent extension to the latest 4.8 version or the 4.6 patch 3 with hotfix.

You should also be advised that ePO 4.5 is only supported until december this year so you'll have to upgrade it to 4.6 or 5.0 and it would also be recommended to upgrade also McAfee Agent.

Highlighted
Level 7
Report Inappropriate Content
Message 3 of 5

Re: EPO 4.5 with McAfee Agent 4.5

Hi Laszlo

Thanks for clarifying and the info about support

Im pretty new to ePO

Apologies if this is a stupid question, does updating the MA extension in ePO mean that the agent on all clients will need updating too?

Thanks

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 5

Re: EPO 4.5 with McAfee Agent 4.5

Hi Placks,

Agent extensions is for EPO purpose, and this helps to add the product under the policy catalog, to push the policies to the client machines.

SO, No need to update agent on client machines for agent extensions.

Note: Please install the agent 4.6 p3 hotfix extensions to overcome the vulnerability, and don't install the 4.8 extensions with epo 4.5,

Since I remember there is some issues with EPO 4.5 and agent 4.8 extensions ( which is incompatible issues found).

Regards,

RGC


Raghavendra GC
McAfee Technical Support – APAC
Customer Success Group
www.mcafee.com
Highlighted
Level 7
Report Inappropriate Content
Message 5 of 5

Re: EPO 4.5 with McAfee Agent 4.5

Thanks RGC, that's really helpful info

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community