cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
User16096767
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 1 of 3

Duplicate Agent GUID

 Servers have Duplicate Agent GUID Duplicate , hostname Duplicate,  IP address All have the same agent to server communication.

Run the task Duplicate Agent GUID - clear error,   count Duplicate Agent GUID remove systems with potentially duplicated GUIDs . The issue still there. Anything I need to do?

2 Replies
vivs
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: Duplicate Agent GUID

Try removing all the columns from system tree and use Default columns from System Tree>Actions>Choose Columns and save it and then try to see whether you are seeing the duplicate machines or not.

If no, then start adding columns one by one and see whether the issue is coming again or not.

Please do not install McAfee Agent with Forceinstall switch. 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

aguevara
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Duplicate Agent GUID

If the Agnet GUID is duplicated then you need to correct the problem by marking the GUID as problematic and deleting the system from the system tree as described on the article below:

https://docs.mcafee.com/bundle/agent-5.7.x-product-guide/page/GUID-074965B8-6ECD-4925-9086-455010B23...

Once you delete the system that way, MA will generate a whole new GUID the next time it communicates

The process is a bit different if those are VDI machines, if they are then the work flow is different, please see the below registered article: 

https://kc.mcafee.com/corporate/index?page=content&id=KB88533

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community