you have to get a hold on whoever bought the suite of the products youre running. the person who bought it has a Proof of entitlement document or a purchase order which has the account number and grant number on the upper left corner. such number will give you access to both downloads and support.
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
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