Download Software Product List - Failing

[brett.gilbertso]

I found a fix for my 2003 epo. I had a look at the certificate on the mcafee site. Was using TLS 1.2 Checked the broswer (IE8) on the 2003 epo server and it only goes up to TSL1.0

McAfee have a hot fix you can register and get a download for. Pick the x86 even if you have a x64 machine as it is the broswer you are updating, x86 browser.

KB Article Number(s): 948963

Language: English

Platform: i386

Location: (http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix192447/3790/free/351385_ENU_i386_zip.ex...)

Not sure if the download link is unique or not.

[kkamelot01]

Only solution I found is to change in EPO database in table dbo.EPOSoftwareCatalogServer "Port" from 443 to 80 and "useSSL" from 0 to 1. This is not secure but now I can download software product list.

[sgrechtman]

Setting this worked for me as well.

I'm guessing that Server 2003 is the issue and maybe it's no longer compatible with the SSL/TLS cipher suites used by epo.mcafee.com.  I would think McAfee would confirm this somewhere or have it documented.

We will be on ePO 5.3.2 soon though running on Server 2012 R2.  I would think this would resolve this issue as well.