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rawlmich
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Message 1 of 4

Distributed Repositories

Hi McAfee We have a number of Distributed Repositories which are used for local machines to contact for policies and downloads. We seem to think this isnt working correctly and machines are not contacting there local repository. Please can you support and advise how we can check this? This is resulting in an increase of network traffic across our WAN. Also we are looking for local machines to download Product updates and patches via the internet instead of local repositories, is this possible? thank you
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cdinet
McAfee Employee
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Re: Distributed Repositories

Please go through this, it has a section for which log to look at for why systems aren't updating from specific repositories.

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-DE...

 

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rawlmich
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Re: Distributed Repositories

Thank you, ill have a look at the guide

Also, does this cover machines going out to the internet to download latest product updates rather than via a repository? 

cdinet
McAfee Employee
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Re: Distributed Repositories

Yes, it will show why you can't update from internal repositories and why it might also fail from McAfee http site.  Here is a section on that:

Mcscript log will show the update process.  For deployments, depending on agent version, there may be an mcscript_deploy log.  Those are for product deployment tasks only, where the mcscript log will be for updates.  If there is no mcscript_deploy log, then all updates and deployments will be in the mcscript log.  Mcscript will show where the breakdown occurs and whether it is a repository issue, point product lpc communication failure with the agent, or a point product issue.  Here are the steps it will go through.

  1. Can it reach the repository and pull files from it? The log will show it downloading or failing to download files from a repository for one reason or another.  A “not up to date site” means that it hasn’t been replicated to yet since new content was added to the master repository.
  2. Once it gets the files from the repository, can the agent communicate with the point product to send the updates to? You may see “point product is not running” or a failure to find a qualifying product (or similar error).  You may want to reinstall or upgrade the agent and/or point product in that case.

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