Different shield icon ?

[Armann]

Hello.

We are running Epo 4.5 build: 753

Now when we deploy agents on machines the shield icon is different.

Now it looks like this:

It used to look like this:

The agent version on both machines is Version [4.5.0.1270]

Just wondering if this is a new look, sorry for the noob question.

It seems the machines with the new icon have a full install of the antivirus, I can run scans and everything.

When I right click the new shield icon I get different options.

Hope this is just something new and I don't have a deployment issue, but if this is something new why doesn't

it update it on all the machines ? Do I have to redeploy all the agents and "Force installation over existing version" ?

Thanks.

Armann Jakob Palsson

[Bethwel]

The new icon is brought about by enabling the option to "Show the McAfee system tray icon" in the agent policy.  By default this feature is turned on in ePO.

[Armann]

Thanks but shouldn't I also see the classic shield icond ?

[Bethwel]

Yes you should, if you right click and go to about you will see options to show you the properties of the VSE and the Agent.  The VSE icon should be the old icon you are used to.

[Armann]

When I click about I get this nothing similar as when I click about on the old shield icon wich is the lower picture.

Old icon:

[Bethwel]

Can you check your setting in "User Interface Policies"?  Make sure you have "Show the system tray icon ...." selected.

[Armann]

VirusScan Enterprise 8.7.0 > User Interface Policies >

"Show the system tray icon with minimal menu  options "

That's inherited to all the computers.

McAfee Agent > General >

"Show  the McAfee system tray icon (Windows only) "

There's really three icons running around

This one and the other two in my first post... I just don't get this...

Thanks for your help Bethwel.

[Bethwel]

the different icons that you see represents the different agents running on your machines.  the first one you started with is for agent 4.5 and the second one is for agent 4.0.

[smalldog]

The first one is new icon on McAfee Agent 4.5. The second one just VirusScan Enterprise alone (not included McAfee Agent), check the second one if MA 4.5 installed? If have check options show icon enabled

Message was edited by: smalldog on 1/26/10 12:43:25 AM CST

[Armann]

Thanks guys for helping me out.

This was a different agent version now I have 4.5 deployed on all machines I still can't get the "old" shield icon but I guess that doesn't matter.