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Re: Deployment task reports success, but it actually isn't

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It is 1903 and didn't know that was a problem.  I also just realized the last McAfee SNS Noticed I received was on May 15, so not sure what happened as I never unsubscribed.  I do see the June 5 notice about the delayed release.  Thanks. 

Scharrca
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Message 12 of 23

Re: Deployment task reports success, but it actually isn't

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Are there any news regarding the installation of Endpoint Security Platform on Windows 10 1903?

Because we are still not able to install it.

 

cdinet
McAfee Employee
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Message 13 of 23

Re: Deployment task reports success, but it actually isn't

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I am checking on an eta for you, but in the meantime you can use VSE patch 13 until that is available.

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Scharrca
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Message 14 of 23

Re: Deployment task reports success, but it actually isn't

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we do have a "McAfee Endpoint Protection Essential - For SMB (TSHICE-AA)", McAfee ePO subcription.

How do I use VSE patch 13 then?

cdinet
McAfee Employee
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Message 15 of 23

Re: Deployment task reports success, but it actually isn't

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You can download VSE product and extensions from either software manager or the McAfee download page with your grant number.  There is a p13 full install package and you will need the management and report extensions as well.

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cdinet
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Message 16 of 23

Re: Deployment task reports success, but it actually isn't

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See KB91642 (support.mcafee.com).  It is available RTS (you have to open a ticket to get it), but be aware of the known issue regarding it.  Until they fix that issue, it is only given out as needed with the full understanding of the issue with it and workaround.  There is no eta yet for the fixed version.

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Scharrca
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Message 17 of 23

Re: Deployment task reports success, but it actually isn't

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Thanks for this information.

We do have a the McAfee ePolicy Orchestrator Cloud product, I guess there is VSE not included because I can't see that product in the download area (after login with out Grand Number).

cdinet
McAfee Employee
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Message 18 of 23

Re: Deployment task reports success, but it actually isn't

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Ah yes, that makes a difference, sorry.  The only alternative I know of is to open a case to get the full install and utilize the workaround in the kb I gave you to prevent issue from occurring.  You will then probably need to install it manually on the system.

 

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Herkules
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Message 19 of 23

Re: Deployment task reports success, but it actually isn't

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Hi @cdinet 

I am trying to install the ENS May Update to our environment and only a very small group of clients behave like the problem described. They either reject the update or receive it successfully but the product is never updated.

What would be the solution in this case?

Former Member
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Message 20 of 23

Re: Deployment task reports success, but it actually isn't

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Hello @Herkules ,

Request you to please help us with the OS on which you are tying to install ENS.

Are we trying to install ENS on Windows 10 1903.

 

 

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