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DLP endpoint installation problem

Hello, i am trying to install dlp on one system, i tried various versions 11.0, 11.1, 11.4 all of them completed but in real it is not installed, i tried also to change windows client configuration but result is same. server task log shows it is completed, so i can not find a problem.

12 Replies
Saidy
Level 7
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Message 2 of 13

Re: DLP endpoint installation problem

Hello Georgiacard,
You may check the relevant Client Task in Client Task Catalogue and make sure it holds the right product and component and it is not empty. Sometimes, When the DLP extension updates in ePO server software updates, the client tasks Product & Component field become empty, and we have to reassign the the our intended product.

I hope it helps1

Re: DLP endpoint installation problem

Thanks for answer. it is problem for one system only, on other system in the same group it works properly. 

YashT
McAfee Employee
McAfee Employee
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Message 4 of 13

Re: DLP endpoint installation problem

Helo @Georgiancard ,

Could you please share the Masvc logs and mcscript logs from c:\programdata\mcafee\agent\logs\

I would be able to tell you if the task is running properly or not on the client system where the installation is starting and getting freed up.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Yash T

Re: DLP endpoint installation problem

Hello, we tried to delete system from epo then we added it again and ran again client task, it is in progress for 2 hours already till now, it is not normal.

Re: DLP endpoint installation problem

here are logs, if you need another logs please let me know, thanks

Re: DLP endpoint installation problem

mcscript logs:

2019-12-25 10:14:54 E #9268 pm_service Entry not found in spec.
2019-12-25 10:14:55 E #9268 pm_service Entry not found in spec.
2019-12-25 10:16:14 E #7256 pm_service Entry not found in spec.
2019-12-25 10:16:15 E #7256 pm_service Entry not found in spec.
2019-12-25 10:22:14 E #10300 pm_service Entry not found in spec.
2019-12-25 10:22:15 E #10300 pm_service Entry not found in spec.
2019-12-25 10:24:04 E #8284 pm_service Entry not found in spec.
2019-12-25 10:24:04 E #8284 downloader Error trace:
2019-12-25 10:24:04 E #8284 Thread [Main thread]->
2019-12-25 10:24:04 E #8284 SessMgr [initializeScript]->
2019-12-25 10:24:04 E #8284 creposi [setNextRepositoryToUse]->
2019-12-25 10:24:04 E #8284 creposi [downloadFile,SiteStat.xml,C:\Windows\TEMP]->
2019-12-25 10:24:04 E #8284 downloader Downloading file from https://Server IP:443/Software/SiteStat.xml?hash={25d76236-26df-11ea-1430-4fe51400a8e7} to C:\Windows\TEMP\SiteStat.xml failed.
2019-12-25 10:24:05 E #8284 pm_service Entry not found in spec.
2019-12-25 10:24:54 E #4168 pm_service Entry not found in spec.
2019-12-25 10:24:54 E #4168 downloader Error trace:
2019-12-25 10:24:54 E #4168 Thread [Main thread]->
2019-12-25 10:24:54 E #4168 SessMgr [initializeScript]->
2019-12-25 10:24:54 E #4168 creposi [setNextRepositoryToUse]->
2019-12-25 10:24:54 E #4168 creposi [downloadFile,SiteStat.xml,C:\Windows\TEMP]->
2019-12-25 10:24:54 E #4168 downloader Downloading file from https://Server IP:443/Software/SiteStat.xml?hash={43abb64a-26df-11ea-1ff8-3be33d0094e5} to C:\Windows\TEMP\SiteStat.xml failed.
2019-12-25 10:24:55 E #4168 pm_service Entry not found in spec.
2019-12-25 10:25:54 E #11476 downloader Error trace:
2019-12-25 10:25:54 E #11476 Thread [Main thread]->
2019-12-25 10:25:54 E #11476 SessMgr [initializeScript]->
2019-12-25 10:25:54 E #11476 creposi [setNextRepositoryToUse]->
2019-12-25 10:25:54 E #11476 creposi [downloadFile,SiteStat.xml,C:\Windows\TEMP]->
2019-12-25 10:25:54 E #11476 downloader Downloading file from https://Server IP:443/Software/SiteStat.xml?hash={67711df4-26df-11ea-2807-c3de39001ce1} to C:\Windows\TEMP\SiteStat.xml failed.
2019-12-25 10:28:44 E #11256 pm_service Entry not found in spec.
2019-12-25 10:28:44 E #11256 downloader Error trace:
2019-12-25 10:28:44 E #11256 Thread [Main thread]->
2019-12-25 10:28:44 E #11256 SessMgr [initializeScript]->
2019-12-25 10:28:44 E #11256 creposi [setNextRepositoryToUse]->
2019-12-25 10:28:44 E #11256 creposi [downloadFile,SiteStat.xml,C:\Windows\TEMP]->
2019-12-25 10:28:44 E #11256 downloader Downloading file from https://Server IP:443/Software/SiteStat.xml?hash={ccc91d3c-26df-11ea-3753-efe1450048e4} to C:\Windows\TEMP\SiteStat.xml failed.
2019-12-25 10:28:46 E #11256 pm_service Entry not found in spec.
2019-12-25 10:49:34 E #10164 pm_service Entry not found in spec.
2019-12-25 10:49:36 E #10164 pm_service Entry not found in spec.
2019-12-25 10:50:44 E #7412 pm_service Entry not found in spec.
2019-12-25 10:50:46 E #7412 pm_service Entry not found in spec.
2019-12-25 12:02:05 E #9736 pm_service Entry not found in spec.
2019-12-25 12:02:07 E #9736 pm_service Entry not found in spec.
2019-12-25 12:08:35 E #8100 pm_service Entry not found in spec.
2019-12-25 12:08:37 E #8100 pm_service Entry not found in spec.
2019-12-25 12:14:15 E #1960 pm_service Entry not found in spec.
2019-12-25 12:14:17 E #1960 pm_service Entry not found in spec.
2019-12-25 12:35:06 E #12196 pm_service Entry not found in spec.
2019-12-25 12:35:07 E #12196 pm_service Entry not found in spec.
2019-12-25 12:35:08 E #12196 ScrptExe Error trace:
2019-12-25 12:35:08 E #12196 Thread [Main thread]->
2019-12-25 12:35:08 E #12196 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section ScriptMain]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallAllProducts]->
2019-12-25 12:35:08 E #12196 ScrptExe [LoopIf]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallProduct]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section IsProductInstalledUsingDetectionScript]->
2019-12-25 12:35:08 E #12196 ScrptExe [Line 2066: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EUA_AUTO1000\EPRDet.mcs, IsProductInstalled]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section IsProductInstalled]->
2019-12-25 12:35:08 E #12196 ScrptExe [GetRegValue]->
2019-12-25 12:35:08 E #12196 ScrptExe Failed to get the value of AgentInstallAttemptCount under SOFTWARE\McAfeeEUA\. Not setting mAgentInstallAttemptCount to anything
2019-12-25 12:35:08 E #12196 ScrptExe Error trace:
2019-12-25 12:35:08 E #12196 Thread [Main thread]->
2019-12-25 12:35:08 E #12196 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section ScriptMain]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallAllProducts]->
2019-12-25 12:35:08 E #12196 ScrptExe [LoopIf]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallProduct]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section IsProductInstalledUsingDetectionScript]->
2019-12-25 12:35:08 E #12196 ScrptExe [Line 2066: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EUA_AUTO1000\EPRDet.mcs, IsProductInstalled]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section IsProductInstalled]->
2019-12-25 12:35:08 E #12196 ScrptExe Command failed...GetRegValue
2019-12-25 12:35:08 E #12196 ScrptExe Error trace:
2019-12-25 12:35:08 E #12196 Thread [Main thread]->
2019-12-25 12:35:08 E #12196 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section ScriptMain]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallAllProducts]->
2019-12-25 12:35:08 E #12196 ScrptExe [LoopIf]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section InstallProduct]->
2019-12-25 12:35:08 E #12196 ScrptExe [Call]->
2019-12-25 12:35:08 E #12196 ScrptExe [Executing section IsProductInstalledUsingDetectionScript]->
2019-12-25 12:35:08 E #12196 ScrptExe [Line 2066: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EUA_AUTO1000\EPRDet.mcs, IsProductInstalled]->
2019-12-25 12:35:08 E #12196 ScrptExe C:\ProgramData\McAfee\Agent\\Current\EUA_AUTO1000\EPRDet.mcs did not execute succesfully
2019-12-25 15:33:09 E #1996 pm_service Entry not found in spec.
2019-12-25 15:33:11 E #1996 pm_service Entry not found in spec.
2019-12-25 15:36:44 E #12096 pm_service Entry not found in spec.
2019-12-25 15:36:45 E #12096 pm_service Entry not found in spec.



p.s with this hash ccc91d3c-26df-11ea-3753-efe1450048e4 i can download stats.
YashT
McAfee Employee
McAfee Employee
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Message 8 of 13

Re: DLP endpoint installation problem

Hello @Georgiancard ,

This are not the complete Masvc logs where the invoking of task is displayed.

And in McScript logs I can see Sitestat.xml download getting failed.

2019-12-25 10:28:44 E #11256 downloader Downloading file from https://Server IP:443/Software/SiteStat.xml?hash={ccc91d3c-26df-11ea-3753-efe1450048e4} to C:\Windows\TEMP\SiteStat.xml failed.

On the system where you are getting the installation issue, please open the browser and try to open this file: https://Server IP:443/Software/SiteStat.xml  > please update the server ip.

If will give you the details if the file is getting blocked in network or not.

 

Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Yash T

Re: DLP endpoint installation problem

masvc logs:

2019-12-25 16:00:41.579 masvc(11640.8876) svcmgr.Info: Get the subscribers list for input topic name <dxl.subscribe.*>
2019-12-25 16:00:59.628 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [{b25a0654-9dad-4818-aa5e-b9a87be64795}]...
2019-12-25 16:00:59.628 masvc(11640.8876) scheduler.Info: The task {b25a0654-9dad-4818-aa5e-b9a87be64795} becomes active
2019-12-25 16:00:59.628 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [{bfeb3d0f-764d-429f-b394-639311f63eff}]...
2019-12-25 16:00:59.628 masvc(11640.8876) scheduler.Info: The task {bfeb3d0f-764d-429f-b394-639311f63eff} becomes active
2019-12-25 16:01:00.767 masvc(11640.8876) Updater.Info: Received updater request initiator_type=0 request_type=0 taskid={378bbed0-270e-11ea-298f-c81f00e7900b}.
2019-12-25 16:01:00.767 masvc(11640.8876) Updater.Info: Creating on Demand updater request, task id = {378bbed0-270e-11ea-298f-c81f00e7900b}.
2019-12-25 16:01:00.767 masvc(11640.8876) Updater.Info: Adding the updater request taskid <{378bbed0-270e-11ea-298f-c81f00e7900b}> in the queue.
2019-12-25 16:01:00.767 masvc(11640.8876) reporank.Info: Policy change as got from Configurator <0>
2019-12-25 16:01:01.781 masvc(11640.8876) Updater.Info: Using Ui provider ma.service.updater.uiprovider.CMAAGENT3000.0.0.
2019-12-25 16:01:01.781 masvc(11640.8876) Updater.Info: Invoking mue as, [C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe -script C:\ProgramData\McAfee\Agent\update\UpdateMain.McS -id 13744 -localeid 0409 -logfile C:\ProgramData\McAfee\Agent\logs\McScript -parent FRAMEWORK -initiator 0 -ipcid ma.service.updater.uiprovider.CMAAGENT3000.0.0 -installdir C:\Program Files\McAfee\Agent\\x86\ -taskid {378bbed0-270e-11ea-298f-c81f00e7900b} (null) ].
2019-12-25 16:01:01.968 masvc(11640.8876) Updater.Info: Updater engine is spawned successfully.
2019-12-25 16:01:01.968 masvc(11640.8876) Updater.Info: Creating mue event handler.
2019-12-25 16:01:01.968 masvc(11640.8876) Updater.Info: Created mue event handler.
2019-12-25 16:01:01.968 masvc(11640.8876) Updater.Info: Launched updater engine successfully.
2019-12-25 16:01:01.968 masvc(11640.8876) Updater.Info: Updater session started for initiator type=0, task id = <{378bbed0-270e-11ea-298f-c81f00e7900b}>.
2019-12-25 16:01:06.680 masvc(11640.8876) msgbus.Info: QueryFullProcessImageName C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe
2019-12-25 16:01:06.758 masvc(11640.8876) msgbus.Info: verify code signature returns <0>, GetLastError <0>.
2019-12-25 16:01:06.758 masvc(11640.8876) msgbus.Info: Adding <C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe>:<4912> auth info reference
2019-12-25 16:01:06.976 masvc(11640.8876) msgbus.Info: executable <C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe> is trusted via authenticode. Signer: <McAfee, Inc.> Issuer: <GlobalSign CodeSigning CA - G3>
2019-12-25 16:01:06.976 masvc(11640.8876) msgbus.Info: Allowing <4912> onto msgbus
2019-12-25 16:01:07.194 masvc(11640.8876) proxy_detect.Error: for session_id <0> , WTSQueryUserToken() failed or user_token return as NULL err <1008>
2019-12-25 16:01:07.210 masvc(11640.8876) compatservice.Info: Received notifications for changes on backcompat watcher
2019-12-25 16:01:07.210 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:01:07.335 masvc(11640.8876) proxy_detect.Error: for session_id <0> , WTSQueryUserToken() failed or user_token return as NULL err <1008>
2019-12-25 16:01:07.335 masvc(11640.8876) proxy_detect.Error: for session_id <0> , WTSQueryUserToken() failed or user_token return as NULL err <1008>
2019-12-25 16:01:07.335 masvc(11640.8876) Repository.Error: detect system proxy failed <rc = 12>.
2019-12-25 16:01:10.767 masvc(11640.8876) scheduler.Info: The task {b25a0654-9dad-4818-aa5e-b9a87be64795} is successful

Re: DLP endpoint installation problem

2019-12-25 16:01:10.767 masvc(11640.8876) scheduler.Info: Next time(local) of task {b25a0654-9dad-4818-aa5e-b9a87be64795}: 2019-12-25 20:01:00
2019-12-25 16:01:11.859 masvc(11640.8876) compatservice.Info: Received notifications for changes on backcompat watcher
2019-12-25 16:01:11.859 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:01:14.573 masvc(11640.8876) Updater.Info: End dialog, title "Update Finished" message "Please check the update log for more details." countdownMessage "Auto close in" countdownValue "10l"
2019-12-25 16:01:14.932 masvc(11640.8876) Updater.Info: Script Event : EID:0, Sev:0, ProductId:EPOAGENT3000, Locale:0409, Type:N/A, State:1, Error:0, NewVersion:N/A, Date:N/A, Message:
2019-12-25 16:01:14.932 masvc(11640.8876) Updater.Info: Script Event msg iEventId "0" iSeverity "0" iProductId "EPOAGENT3000" iLocale "0409" iUpdateType "N/A" iUpdateState "1" iUpdateError "0" iNewVersion "N/A" iDateTime "N/A" iCustomMessage ""
2019-12-25 16:01:20.018 masvc(11640.8876) Updater.Info: Updater engine exited with exit status as 0 and term signal 0.
2019-12-25 16:01:20.564 masvc(11640.8876) scheduler.Info: Scheduler: Task [{378bbed0-270e-11ea-298f-c81f00e7900b}] is finished
2019-12-25 16:01:20.657 masvc(11640.8876) scheduler.Info: The task {378bbed0-270e-11ea-298f-c81f00e7900b} is freed
2019-12-25 16:01:20.673 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:01:36.726 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:01:36.726 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:01:36.726 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:01:37.740 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:01:37.740 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:06:36
2019-12-25 16:04:58.967 masvc(11640.8876) property.Info: Collecting Properties
2019-12-25 16:04:58.967 masvc(11640.8876) publisher.Info: message <ma.property.collect> will be sent after <0> seconds.
2019-12-25 16:04:58.967 masvc(11640.8876) property.Info: Property collection session initiated for FullProps with session id -181.
2019-12-25 16:05:00.027 masvc(11640.8876) policybag.Warning: returning default policy for section=General , key=ePOMaxChars , value=128
2019-12-25 16:05:00.105 masvc(11640.8876) property.Info: Properties received from EPOAGENT3000 provider
2019-12-25 16:05:00.121 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:05:00.137 masvc(11640.8876) property.Info: Properties received from SYSPROPS1000 provider
2019-12-25 16:05:00.152 masvc(11640.8876) property.Info: Properties received from DXL_____1000 provider
2019-12-25 16:05:00.152 masvc(11640.8876) property.Info: Properties received from AMCORE__2000 provider
2019-12-25 16:05:00.183 masvc(11640.8876) property.Info: Properties received from ENDP_FW_1070 provider
2019-12-25 16:05:00.199 masvc(11640.8876) property.Info: Properties received from ENDP_GS_1070 provider
2019-12-25 16:05:00.293 masvc(11640.8876) property.Info: Properties received from ENDP_AM_1070 provider
2019-12-25 16:05:00.464 masvc(11640.8876) property.Info: Properties received from ENDP_WP_1070 provider
2019-12-25 16:05:39.137 masvc(11640.8876) property.Warning: Property collection session timed out
2019-12-25 16:05:39.137 masvc(11640.8876) property.Warning: Property collection failure event for DLPAGENT11400
2019-12-25 16:05:39.153 masvc(11640.8876) property.Info: Agent started performing ASCI
2019-12-25 16:05:39.153 masvc(11640.8876) ahclient.Info: Scheduling spipe connection with "immediate" priority.
2019-12-25 16:05:39.153 masvc(11640.8876) ahclient.Info: Start processing spipe connection request.
2019-12-25 16:05:39.215 masvc(11640.8876) xml_generator.Info: ma_property_xml_generator_get_full_props
2019-12-25 16:05:39.277 masvc(11640.8876) property.Info: Agent is sending FULL PROPS package to ePO server
2019-12-25 16:05:39.277 masvc(11640.8876) DataChannel.Manager.Info: DataChannel Service ignoring decoration of SPIPE package for : { FullProps }
2019-12-25 16:05:39.293 masvc(11640.8876) ahclient.Info: Agent communication session started
2019-12-25 16:05:39.293 masvc(11640.8876) ahclient.Info: Agent is connecting to ePO server
2019-12-25 16:05:39.293 masvc(11640.8876) ahclient.Info: Initiating spipe connection to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:39.293 masvc(11640.8876) ahclient.Info: connection initiated to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:39.761 masvc(11640.8876) ahclient.Info: Network library rc = <1008>, Agent handler reports response code <202>.
2019-12-25 16:05:39.761 masvc(11640.8876) ahclient.Info: Agent handler doesn't have anything to send. response code 202.
2019-12-25 16:05:39.761 masvc(11640.8876) ahclient.Info: Spipe connection response received, network return code = 1008, response code 202.
2019-12-25 16:05:39.761 masvc(11640.8876) property.Info: Package uploaded to ePO Server successfully
2019-12-25 16:05:39.777 masvc(11640.8876) xml_generator.Info: ma_property_xml_generator_save_props_to_datastore
2019-12-25 16:05:39.808 masvc(11640.8876) property.Info: Published property collect and send status message
2019-12-25 16:05:39.808 masvc(11640.8876) ahclient.Info: Agent communication session closed
2019-12-25 16:05:39.808 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:39.823 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:39.823 masvc(11640.8876) io.service.Info: Next collect and send properties in 25 minutes and 35 seconds.
2019-12-25 16:05:39.839 masvc(11640.8876) ahclient.Info: Scheduling spipe connection with "immediate" priority.
2019-12-25 16:05:39.839 masvc(11640.8876) ahclient.Info: Start processing spipe connection request.
2019-12-25 16:05:39.839 masvc(11640.8876) DataChannel.Manager.Info: DataChannel Service ignoring decoration of SPIPE package for : { PolicyManifestRequest }
2019-12-25 16:05:39.870 masvc(11640.8876) ahclient.Info: Agent communication session started
2019-12-25 16:05:39.870 masvc(11640.8876) ahclient.Info: Agent is connecting to ePO server
2019-12-25 16:05:39.870 masvc(11640.8876) ahclient.Info: Initiating spipe connection to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:39.870 masvc(11640.8876) ahclient.Info: connection initiated to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:39.870 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:05:39.933 masvc(11640.8876) ahclient.Info: Network library rc = <1008>, Agent handler reports response code <200>.
2019-12-25 16:05:39.933 masvc(11640.8876) ahclient.Info: Agent handler reports spipe package received. response code 200.
2019-12-25 16:05:39.933 masvc(11640.8876) ahclient.Info: Spipe connection response received, network return code = 1008, response code 200.
2019-12-25 16:05:39.933 masvc(11640.8876) policy.Info: Agent received POLICY package from ePO server
2019-12-25 16:05:40.182 masvc(11640.8876) ahclient.Info: Scheduling spipe connection with "immediate" priority.
2019-12-25 16:05:40.182 masvc(11640.8876) ahclient.Info: Agent communication session closed
2019-12-25 16:05:40.182 masvc(11640.8876) ahclient.Info: Start processing spipe connection request.
2019-12-25 16:05:40.182 masvc(11640.8876) event.Info: Sending Events...
2019-12-25 16:05:40.198 masvc(11640.8876) event.Info: Agent is sending EVENT package to ePO server
2019-12-25 16:05:40.198 masvc(11640.8876) event.Info: Agent uploading 2 events to ePO Server
2019-12-25 16:05:40.198 masvc(11640.8876) DataChannel.Manager.Info: DataChannel Service ignoring decoration of SPIPE package for : { Event }
2019-12-25 16:05:40.213 masvc(11640.8876) ahclient.Info: Agent communication session started
2019-12-25 16:05:40.213 masvc(11640.8876) ahclient.Info: Agent is connecting to ePO server
2019-12-25 16:05:40.213 masvc(11640.8876) ahclient.Info: Sending the spipe package over existing connection site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:40.213 masvc(11640.8876) ahclient.Info: Sending the spipe package over existing connection to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:40.213 masvc(11640.8876) ahclient.Info: connection initiated to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:05:40.213 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing policies
2019-12-25 16:05:40.229 masvc(11640.8876) publisher.Info: message <ma.policy.notification> will be sent after <0> seconds.
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_AM_1070
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_FW_1070
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_GS_1070
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_WP_1070
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Enforcing Policies for EPOAGENT3000
2019-12-25 16:05:40.229 masvc(11640.8876) policy.Info: Agent finished Enforcing policies
2019-12-25 16:05:40.229 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:40.588 masvc(11640.8876) ioservice.Info: Refreshed the policy bag.
2019-12-25 16:05:40.604 masvc(11640.8876) ahclient.Info: Network library rc = <1008>, Agent handler reports response code <202>.
2019-12-25 16:05:40.604 masvc(11640.8876) ahclient.Info: Agent handler doesn't have anything to send. response code 202.
2019-12-25 16:05:40.604 masvc(11640.8876) ahclient.Info: Spipe connection response received, network return code = 1008, response code 202.
2019-12-25 16:05:40.604 masvc(11640.8876) event.Info: Package uploaded to ePO Server successfully
2019-12-25 16:05:40.604 masvc(11640.8876) event.Info: Removing the last sent events from persist.
2019-12-25 16:05:40.604 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:05:40.604 masvc(11640.8876) ahclient.Info: Agent communication session closed
2019-12-25 16:05:40.697 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:40.713 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:40.713 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:05:40.728 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:06:36.749 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:06:36.749 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:06:36.749 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:06:37.763 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:06:37.763 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:11:36
2019-12-25 16:11:36.772 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:11:36.772 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:11:36.772 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:11:37.786 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:11:37.786 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:16:36
2019-12-25 16:15:41.788 masvc(11640.8876) svcmgr.Info: Get the subscribers list for input topic name <dxl.subscribe.*>
2019-12-25 16:16:36.795 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:16:36.795 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:16:36.795 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:16:37.809 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:16:37.809 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:21:36
2019-12-25 16:21:36.818 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:21:36.818 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:21:36.818 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:21:37.832 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:21:37.832 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:26:36
2019-12-25 16:26:36.841 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:26:36.841 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:26:36.841 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:26:37.855 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:26:37.855 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:31:36
2019-12-25 16:30:41.998 masvc(11640.8876) svcmgr.Info: Get the subscribers list for input topic name <dxl.subscribe.*>
2019-12-25 16:31:06.662 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.policy.enforce.timeout.task.name]...
2019-12-25 16:31:06.662 masvc(11640.8876) scheduler.Info: The task ma.policy.enforce.timeout.task.name becomes active
2019-12-25 16:31:06.662 masvc(11640.8876) io.service.Info: Next policy enforcement in 60 minutes
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing policies
2019-12-25 16:31:06.662 masvc(11640.8876) publisher.Info: message <ma.policy.notification> will be sent after <0> seconds.
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_AM_1070
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_FW_1070
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_GS_1070
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing Policies for ENDP_WP_1070
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Enforcing Policies for EPOAGENT3000
2019-12-25 16:31:06.662 masvc(11640.8876) policy.Info: Agent finished Enforcing policies
2019-12-25 16:31:07.223 masvc(11640.8876) nameservice.Info: Writing broker info in file <C:\ProgramData\McAfee\Agent\msgbus\config.ini>
2019-12-25 16:31:07.223 masvc(11640.8876) event.Info: Enforcing event service policy.
2019-12-25 16:31:07.223 masvc(11640.8876) policybag.Warning: returning default policy for section=EventService , key=EventFreeDiskSpaceThresholdPercentage , value=5
2019-12-25 16:31:07.223 masvc(11640.8876) policybag.Warning: returning default policy for section=EventService , key=EventFreeDiskSpaceThreshold , value=500
2019-12-25 16:31:07.223 masvc(11640.8876) event.Info: Publishing event filter.
2019-12-25 16:31:07.223 masvc(11640.8876) policybag.Warning: returning default policy for section=AMPQ , key=AMPQ_ENABLED , value=1
2019-12-25 16:31:07.301 masvc(11640.8876) reporank.Info: Policy change as got from Configurator <0>
2019-12-25 16:31:07.317 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:31:07.317 masvc(11640.8876) ContribManagerService.Info: Configuring Contrib manager service
2019-12-25 16:31:07.317 masvc(11640.8876) ContribManagerService.Info: Verify client extension version against manifest.
2019-12-25 16:31:07.317 masvc(11640.8876) ContribManagerService.Info: Matching client extensions are installed. No remediation action will be initiated.
2019-12-25 16:31:07.457 masvc(11640.8876) ContribManagerService.Info: Client Extensions are installed properly.
2019-12-25 16:31:07.457 masvc(11640.8876) ContribManager.Info: Configuring contrib manager
2019-12-25 16:31:07.457 masvc(11640.8876) ContribManager.Info: Configuring DXL_____1000 plugin
2019-12-25 16:31:07.457 masvc(11640.8876) ContribManager.Info: Finished configuring service DXL_____1000.
2019-12-25 16:31:07.457 masvc(11640.8876) McAfeeUI.Service.Info: Configuring McAfee UI Server
2019-12-25 16:31:07.457 masvc(11640.8876) McAfeeUI.Service.Info: Shutting down any updater ui instances running in remote sessions
2019-12-25 16:31:07.457 masvc(11640.8876) aac_service.Info: Self Protection is disabled in policy
2019-12-25 16:31:07.457 masvc(11640.8876) msgbus.Info: File watcher callback invoked on broker config change, file name <config.ini>
2019-12-25 16:31:07.457 masvc(11640.8876) msgbus.Info: File watcher callback invoked on broker config change, file name <config.ini>
2019-12-25 16:31:07.457 masvc(11640.8876) msgbus.Info: File watcher callback invoked on broker config change, file name <config.ini>
2019-12-25 16:31:07.457 masvc(11640.8876) msgbus.Info: File watcher callback invoked on broker config change, file name <config.ini>
2019-12-25 16:31:07.457 masvc(11640.8876) msgbus.Info: File watcher callback invoked on broker config change, file name <config.ini>
2019-12-25 16:31:07.567 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:31:07.660 masvc(11640.8876) scheduler.Info: The task ma.policy.enforce.timeout.task.name is successful
2019-12-25 16:31:07.660 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.policy.enforce.timeout.task.name: 2019-12-25 17:31:06
2019-12-25 16:31:08.471 masvc(11640.8876) msgbus.Info: Received Timer event to read msgbus config file
2019-12-25 16:31:14.353 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.property.collect.timeout.task.name]...
2019-12-25 16:31:14.353 masvc(11640.8876) scheduler.Info: The task ma.property.collect.timeout.task.name becomes active
2019-12-25 16:31:14.353 masvc(11640.8876) property.Info: Collecting Properties
2019-12-25 16:31:14.353 masvc(11640.8876) publisher.Info: message <ma.property.collect> will be sent after <0> seconds.
2019-12-25 16:31:14.353 masvc(11640.8876) property.Info: Property collection session initiated for PropsVersion with session id 1047.
2019-12-25 16:31:14.571 masvc(11640.8876) policybag.Warning: returning default policy for section=General , key=ePOMaxChars , value=128
2019-12-25 16:31:14.649 masvc(11640.8876) property.Info: Properties received from EPOAGENT3000 provider
2019-12-25 16:31:14.665 masvc(11640.8876) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2019-12-25 16:31:14.665 masvc(11640.8876) property.Info: Properties received from DXL_____1000 provider
2019-12-25 16:31:14.665 masvc(11640.8876) property.Info: Properties received from AMCORE__2000 provider
2019-12-25 16:31:14.680 masvc(11640.8876) property.Info: Properties received from SYSPROPS1000 provider
2019-12-25 16:31:14.696 masvc(11640.8876) property.Info: Properties received from ENDP_FW_1070 provider
2019-12-25 16:31:14.727 masvc(11640.8876) property.Info: Properties received from ENDP_GS_1070 provider
2019-12-25 16:31:14.790 masvc(11640.8876) property.Info: Properties received from ENDP_AM_1070 provider
2019-12-25 16:31:14.914 masvc(11640.8876) property.Info: Properties received from ENDP_WP_1070 provider
2019-12-25 16:31:15.367 masvc(11640.8876) scheduler.Info: The task ma.property.collect.timeout.task.name is successful
2019-12-25 16:31:15.367 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.property.collect.timeout.task.name: 2019-12-25 17:31:14
2019-12-25 16:31:36.864 masvc(11640.8876) scheduler.Info: Scheduler: Invoking task [ma.event.priority.event.send.task.name]...
2019-12-25 16:31:36.864 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name becomes active
2019-12-25 16:31:36.864 masvc(11640.8876) event.Info: Agent is looking for events to upload
2019-12-25 16:31:37.878 masvc(11640.8876) scheduler.Info: The task ma.event.priority.event.send.task.name is successful
2019-12-25 16:31:37.878 masvc(11640.8876) scheduler.Info: Next time(local) of task ma.event.priority.event.send.task.name: 2019-12-25 16:36:36
2019-12-25 16:31:53.681 masvc(11640.8876) property.Warning: Property collection session timed out
2019-12-25 16:31:53.681 masvc(11640.8876) property.Info: Agent started performing ASCI
2019-12-25 16:31:53.681 masvc(11640.8876) ahclient.Info: Scheduling spipe connection with "immediate" priority.
2019-12-25 16:31:53.681 masvc(11640.8876) ahclient.Info: Start processing spipe connection request.
2019-12-25 16:31:53.696 masvc(11640.8876) property.Info: Agent is sending PROPS VERSION package to ePO server
2019-12-25 16:31:53.696 masvc(11640.8876) DataChannel.Manager.Info: DataChannel Service ignoring decoration of SPIPE package for : { PropsVersion }
2019-12-25 16:31:53.712 masvc(11640.8876) ahclient.Info: Agent communication session started
2019-12-25 16:31:53.712 masvc(11640.8876) ahclient.Info: Agent is connecting to ePO server
2019-12-25 16:31:53.712 masvc(11640.8876) ahclient.Info: Initiating spipe connection to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:31:53.712 masvc(11640.8876) ahclient.Info: connection initiated to site https://Server IP:443/spipe/pkg?AgentGuid={e652d458-2709-11ea-3f03-7071bcc9777d}&Source=Agent_3.0.0.
2019-12-25 16:31:53.868 masvc(11640.8876) ahclient.Info: Network library rc = <1008>, Agent handler reports response code <202>.
2019-12-25 16:31:53.868 masvc(11640.8876) ahclient.Info: Agent handler doesn't have anything to send. response code 202.
2019-12-25 16:31:53.868 masvc(11640.8876) ahclient.Info: Spipe connection response received, network return code = 1008, response code 202.
2019-12-25 16:31:53.868 masvc(11640.8876) property.Info: Package uploaded to ePO Server successfully
2019-12-25 16:31:53.884 masvc(11640.8876) xml_generator.Info: ma_property_xml_generator_save_props_to_datastore
2019-12-25 16:31:53.899 masvc(11640.8876) property.Info: Published property collect and send status message
2019-12-25 16:31:53.915 masvc(11640.8876) ahclient.Info: Agent communication session closed
2019-12-25 16:31:53.915 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:31:53.915 masvc(11640.8876) ioservice.Info: IO service received the message.
2019-12-25 16:31:53.930 masvc(11640.8876) io.service.Info: Next collect and send properties in 59 minutes and 21 seconds.
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