DB deadlock error

[User87884435]

McAfee ePo rollup report has given us the following error Failed: Failed to do rollup from TOCGEPOENT02PW (ENT 2) - Transaction (Process ID 82) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. We would like to know what caused the deadlock

[vivs]

Hello @User87884435 

Thanks for your post.

Please let me know the ePO version and CU applied.

I am assuming that you are using ePO 5.10 with CU 9 .

If not please try to apply CU 9 and see whether you are seeing this or not.

If yes, Please provide the Orion.log (May be a Persona Message) from ePO Server.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

[cdinet]

You also might want to make sure to run reindex script per kb67184, as a highly fragmented database can also cause deadlocks.