Check the epoapsrv log on the epo server - you should see it trying to contact myavert.avertlabs.com on port 8801 every 15 minutes (by default.) If there's a problem I would expect it to be logged there. Errors may also be logged in the orion.log, I think - don't have one handy to chcek, sorry.
Could not find any references to MyAvert in any of the logs: is there any other way of knowing if the service is running: or how to restart it.
I could of course just restart the server: that seems too easy!Message was edited by: philmulley on 03/12/10 09:06:06 CST
The avert task runs inside ePO, so the service that runs it is the Application Server service. By all means restart the three ePO services, or the whole machine if you wish - it can't hurt