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twenden
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Message 1 of 3

Custom Tags disappearing

We have just started using custom Tags against systems in our environment. I have noticed any custom Tag applied to a system will disappear when a system is removed from ePO. This can happen by either running a task like "inactive agents" or just manually removing the system (without removing agent". The next time the system calls back to ePO we noticed that it will then only have the "workstation" tag and not the custom one. We are trying to us Tags for Drive Encryption and want Tags to remain on a system and not disappear.

Does anyone know if this is by design or an actual bug.?

Thanks

2 Replies
JoeBidgood
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Re: Custom Tags disappearing

This is by design - tags are assigned to machines inside the ePO database, and when the machine is deleted from ePO its entry is removed from the DB, along with anything assigned to it. (The same thing would happen with task and policy assignments.)

HTH -

Joe

twenden
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Message 3 of 3

Re: Custom Tags disappearing

Joe,

Thanks for your quick answer. I was fearing that this would be the answer. We are trying to using Tags to apply different encryption policies. It know means that I have to be more careful when removing systems from ePO.

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