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Message 1 of 3

Configuration of Remote Agent Handler

I am trying to figure out how to configure a remote agent handler so that we can open it to the outside internet for our remote users to be able to access our McAfee without having to be on vpn.
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cdinet
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Re: Configuration of Remote Agent Handler

KB59218

https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-product-guide/page/GUID-9BE27992-4B75-43B...

https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-product-guide/page/GUID-C7B89DA3-7319-426...

These can help you set it up, but your agents will need to be able to connect to epo somehow to get the new sitelist information about the new agent handler.  Otherwise, you can either reinstall agents once the other ah is set up with a new agent package, or run command to reconfigure the sitelist.  That can be scripted out possibly.  This is how you would do that (same procedure even if they are managed already).

https://docs.mcafee.com/bundle/agent-5.6.x-product-guide/page/GUID-B66FC65A-B4CE-4077-94CB-64F7826E2...

 

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cdinet
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Message 3 of 3

Re: Configuration of Remote Agent Handler

You will also need KB66797 for what ports to open, direction and protocols for the agent handler to be able to talk to sql and epo, as well as agents to connect to ah.

Also you might need to add fqdn host file entry on agent handler for epo and sql servers for dns resolution.

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