cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cloned ePO to different domain

Jump to solution

Hi,


I have cloned ePO to different domain / disjoined and rejoined to domain, reconfigured ePO hostname and DB configuration and connected, ePO working fine, however when I deploy the agent, it is not communicating to ePO, it is giving the below error:

Agent Failed to send events

cmdagent.Error:Events send to epo, command initiated by cmdagent failed, 29.

.

Thanks,

1 Solution

Accepted Solutions
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Cloned ePO to different domain

Jump to solution

Since server has been renamed, do this.  Go to menu, registered servers, edit the epo local server registration and make sure it matches core/config.  Then go to server settings, server certificate, and regenerate the cert there, restart epo services.  Once you do that, stop apache and regenerate the apache cert per kb90760.  See if that helps any.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

2 Replies
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Cloned ePO to different domain

Jump to solution

You need to check server log on the epo server to see if the client was able to at least reach the server, and the masvc log on the client to see what the exact failure is. 

client logs are located in the c:\programdata\mcafee\agent\logs directory and server logs are in the db\logs folder where epo is installed.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Cloned ePO to different domain

Jump to solution

Since server has been renamed, do this.  Go to menu, registered servers, edit the epo local server registration and make sure it matches core/config.  Then go to server settings, server certificate, and regenerate the cert there, restart epo services.  Once you do that, stop apache and regenerate the apache cert per kb90760.  See if that helps any.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community