Cannot update and save RSD policy in ePO

[Linuxxo]

Hi,

I am working on reconfiguring our RSD, which was previously installed by a consultant, but I do have an issue saving the RSD policy. The policy has the wrong IP address for our ePO, I have already tried to duplicate the old policy, but whenever I change the IP, the Save button stays greyed out. Any ideas what may be causing it?

Many thanks

[cdinet]

Are you a global admin?  Did you try a different browser?  Does audit log show anything relevant when trying to save it, or the orion log?

[Linuxxo]

Hi,

Thanks for your reply,  my account does have global admin rights. I have just figured out how to resolve the issue. The original policy was created when the server had the old IP address. I have now duplicated the original McAfee Default policy and it does already have the new IP. So it looks like as if server field cannot be edited after all.

[cdinet]

Thanks for the update - that makes sense.