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Message 1 of 4

Cannot update and save RSD policy in ePO

Hi,

I am working on reconfiguring our RSD, which was previously installed by a consultant, but I do have an issue saving the RSD policy. The policy has the wrong IP address for our ePO, I have already tried to duplicate the old policy, but whenever I change the IP, the Save button stays greyed out. Any ideas what may be causing it?

Many thanks


RSD_save.png

3 Replies
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Cannot update and save RSD policy in ePO

Are you a global admin?  Did you try a different browser?  Does audit log show anything relevant when trying to save it, or the orion log?

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Level 11
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Message 3 of 4

Re: Cannot update and save RSD policy in ePO

Hi,

Thanks for your reply,  my account does have global admin rights. I have just figured out how to resolve the issue. The original policy was created when the server had the old IP address. I have now duplicated the original McAfee Default policy and it does already have the new IP. So it looks like as if server field cannot be edited after all.

McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Cannot update and save RSD policy in ePO

Thanks for the update - that makes sense.

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