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Cannot login after upgrading to ePO5.10

After upgrading to ePO 5.10 from 5.9 I am unable to login to the application. Nothing happens after entering my credentials. I have restarted the server twice to see if that will work.
5 Replies
cdinet
McAfee Employee
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Message 2 of 6

Re: Cannot login after upgrading to ePO5.10

What error do you get?  Does the console even load?  What does orion log show for errors?

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Re: Cannot login after upgrading to ePO5.10

Is there any  "extension mismatch" in your logs?. It mostly happens when ePO is looking for one version while your database thinks a different. Try to update it too

Re: Cannot login after upgrading to ePO5.10

There are no errors displayed and nothing loads.

cdinet
McAfee Employee
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Message 5 of 6

Re: Cannot login after upgrading to ePO5.10

I will send you my email in private chat.  Stop services, delete the orion.log, then restart services, wait about 10-15 minutes, then take the orion and stderr.log and zip them up and send them to me please.  

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Re: Cannot login after upgrading to ePO5.10

Thank you. Will do.

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