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Cannot add new systems/Systems not showing up


We need to group our systems to different groups so as to set different policies/tasks for each. Our problem is that not all systems were added in ePo automatically. All of the PCs have the ePo agent. All can get the default policies and client tasks we set in ePo but not all can be viewed in ePo. The server can ping the clients vice versa via hostname and IP address but still other PCs do not show up when you click the systems tab/tree.

Below is our setup:
epo v.4.0
no active directory
netbios is ok
all PCs have the agent
communication between the agent and server is ok

We really need to set this up. Any help will be much appreciated. Thanks.
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