Community Help Hub

stickman · ‎05-07-2013

Hi there,

Trying to open EPO with FQDN and localhost, no luck:

Restarted the services, no luck.

Changed the user in SQL configuration manager, no luck. I assume the problem is with system_213SVR-EPO?

Orion Log:

2013-05-07 15:50:38,355 ERROR [http-bio-8444-exec-14] server.OrionLoginModule - Failed to login due to error loading user: system_213SVR-EPO by name or by URI

org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBeanFactory.java:517)

at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFactory.java:208)

at com.mcafee.orion.core.OrionCore.getUserLoader(OrionCore.java:131)

at com.mcafee.orion.core.server.OrionLoginModule.getUserLoader(OrionLoginModule.java:835)

at com.mcafee.orion.core.server.OrionLoginModule.authenticate(OrionLoginModule.java:274)

at com.mcafee.orion.core.server.OrionLoginModule.login(OrionLoginModule.java:128)

at sun.reflect.GeneratedMethodAccessor87.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:601)

at javax.security.auth.login.LoginContext.invoke(LoginContext.java:784)

at javax.security.auth.login.LoginContext.access$000(LoginContext.java:203)

at javax.security.auth.login.LoginContext$4.run(LoginContext.java:698)

at javax.security.auth.login.LoginContext$4.run(LoginContext.java:696)

at java.security.AccessController.doPrivileged(Native Method)

at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:695)

at javax.security.auth.login.LoginContext.login(LoginContext.java:594)

at org.apache.catalina.realm.JAASRealm.authenticate(JAASRealm.java:409)

at org.apache.catalina.realm.JAASRealm.authenticate(JAASRealm.java:332)

at org.apache.catalina.authenticator.BasicAuthenticator.authenticate(BasicAuthenticator.java:158)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:544)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:936)

at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)

at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:309)

at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:204)

at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:64)

at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:69)

at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:722)

Server Log:

20130507154837 I #01740 MFEFIPS Module Initialized.

20130507154837 I #01740 EPODAL Using SQL Authentication for [213SVR-SQL08R2\MCAFEE_EPO,1433].[ePO_213SVR-EPO]

20130507154837 I #01740 EPODAL Succesfully initialized database access for [213SVR-SQL08R2\MCAFEE_EPO,1433].[ePO_213SVR-EPO]

20130507154837 I #01740 NAIMSERV Database initialization: Succeeded.

20130507154837 I #01740 NAIMSERV Policy Manager initialization: Starting.

20130507154837 I #01740 EPODAL Succesfully initialized database access for [213SVR-SQL08R2\MCAFEE_EPO,1433].[ePO_213SVR-EPO]

20130507154837 I #01740 NAIMSERV Policy Manager initialization: Succeeded.

20130507154837 I #01740 NAIMSERV Server state at startup: Enabled

20130507154837 I #01740 NAIMSERV ePolicy Orchestrator configured to run in single-tenant mode.

20130507154837 I #01740 MFEFIPS Loading: "C:\PROGRA~2\McAfee\EPOLIC~1", Role = Officer, Mode = Normal

20130507154837 I #01740 MFEFIPS Module Initialized.

20130507154837 I #01740 NAIMSERV Checking to see if the ePO server is available. We will try 12 times.

20130507154837 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154847 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154857 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154907 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154917 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154927 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154937 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154948 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507154958 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155008 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155018 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155028 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155038 W #01740 NAIMSERV The Agent Handler failed to connect to the ePO server.

20130507155038 I #01740 NAIMSERV Failed to connect to the ePO server. The Agent Handler does not require the ePO server to be running, but it will exchange information if it is running.

20130507155038 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155038 E #01740 NAIMSERV Failed to connect to the ePO server. Skipping certificate validation.

20130507155038 E #01740 MCUPLOAD Failed to query auth schemes (error=4317)

20130507155038 E #01740 NAIMSERV Failed to connect to the ePO server. Skipping agent handler certificate validation.

20130507155038 I #01740 NAIMSERV Unloading server private keys

20130507155038 I #01740 NAIMSERV ePolicy Orchestrator server started.

20130507155038 I #01740 MOD_EPOREPO Database initialization: Starting.

20130507155038 I #01740 MOD_EPOREPO Database initialization: Succeeded.

20130507155038 I #04384 MOD_EPOREPO Received request, uri=/Software/SiteStat.xml, remoteIP=172.21.30.58

20130507155038 I #04384 MOD_EPOREPO Generating sitestat.xml, catalog version: 20130506070258

20130507155038 I #03484 NAIMSERV Loading server private keys

20130507155038 I #03484 NAIMSERV Received [PropsVersion] from GTBUREAUTRACKIN:{1C48CD40-A42F-4603-B70B-6B2E3F1A71E1}

20130507155038 I #03484 NAIMSERV Processing agent props for GTBUREAUTRACKIN(1C48CD40-A42F-4603-B70B-6B2E3F1A71E1)

20130507155040 E #03484 NAIMSERV task.cpp(447): Not sending task assignment 31, does not match assignment criteria

20130507155040 E #03484 NAIMSERV task.cpp(452): Not sending task assignment 44, slot already filled

20130507155040 E #03484 NAIMSERV task.cpp(452): Not sending task assignment 43, slot already filled

20130507155040 I #02804 MOD_EPOREPO Received request, uri=/Software/Current/EPOAGENT3000/Install/0409/FrameworkInstall.zip, remoteIP=172.21.30.58

20130507155040 I #02804 MFEFIPS Loading: "C:\PROGRA~2\McAfee\EPOLIC~1", Role = Officer, Mode = Normal

20130507155040 I #02804 MFEFIPS Module Initialized.

20130507155040 E #03484 NAIMSERV task.cpp(452): Not sending task assignment 42, slot already filled

20130507155040 E #03484 NAIMSERV task.cpp(452): Not sending task assignment 41, slot already filled

20130507155040 I #03484 NAIMSERV Found 6 task assignments that match node

20130507155040 I #03484 NAIMSERV Sending props response for agent GTBUREAUTRACKIN, agent has up-to-date policy

20130507155041 I #05832 NAIMSERV Received [PropsVersion] from 2042PC-DAVIDNKU:{0BD33721-C60C-44FD-B274-1F8F11F6FDA5}

20130507155041 I #05832 NAIMSERV Processing agent props for 2042PC-DAVIDNKU(0BD33721-C60C-44FD-B274-1F8F11F6FDA5)

20130507155041 I #02676 NAIMSERV Received [Event] from GTBUREAUTRACKIN:{1C48CD40-A42F-4603-B70B-6B2E3F1A71E1}

20130507155041 I #05832 NAIMSERV Agent meta-data out of date, 324304 > 299207; resending.

20130507155041 E #05832 NAIMSERV task.cpp(447): Not sending task assignment 31, does not match assignment criteria

20130507155041 E #05832 NAIMSERV task.cpp(452): Not sending task assignment 44, slot already filled

20130507155041 E #05832 NAIMSERV task.cpp(452): Not sending task assignment 43, slot already filled

20130507155041 E #05832 NAIMSERV task.cpp(452): Not sending task assignment 42, slot already filled

20130507155041 E #05832 NAIMSERV task.cpp(452): Not sending task assignment 41, slot already filled

20130507155041 I #05832 NAIMSERV Found 6 task assignments that match node

20130507155041 I #05832 NAIMSERV Sending props response for agent 2042PC-DAVIDNKU, policy files attached (Policy\Server.xml)

20130507155041 I #05832 NAIMSERV Signing agent response package with key 3UcBrW0usjd/xRYEPhyxHech2iC91YcWA1Kb45fpUno=

20130507155041 I #02564 NAIMSERV Received [Event] from 2042PC-DAVIDNKU:{0BD33721-C60C-44FD-B274-1F8F11F6FDA5}

Message was edited by: sgriesel on 5/7/13 12:10:08 PM CDT

Message was edited by: sgriesel on 5/7/13 12:10:43 PM CDT

Message was edited by: sgriesel on 5/7/13 12:11:05 PM CDT

stickman · ‎05-08-2013

Managed to sort this out. Was because of paritialy installed extension.

View solution in original post

Hem · ‎05-07-2013

Please restart the ePO services, try to open the console and share the complete Orion log.

stickman · ‎05-08-2013

Thank you for the reply Hem. Please find Orion logs attached.

Message was edited by: minion on 5/8/13 2:39:24 AM CDT

stickman · ‎05-08-2013

Managed to sort this out. Was because of paritialy installed extension.

View solution in original post

Hem · ‎05-08-2013

Thank you for the update.

Caused by: java.lang.IllegalStateException: The following extensions are in a partially installed state: [VIRUSCANREPORTS120(228):, backup:]

at com.mcafee.orion.core.ext.tasks.TaskGlobals.checkForPartiallyInstalledExtensions(TaskGlobals.java:187)

stickman · ‎05-08-2013

Thats the one!! Thanks Hem.

Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Re: Can't open EPO 5 - The website cannot display the page

Community Help Hub

Join the Community