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JMcGaha
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Message 1 of 3

Can't create linux agent download package or URL

Trying to create an agent package for Linux using the GUI.   All I get is an error message that reads "An unexpected Error occurred".  I can create the windows agent package with no errors.

So far we have gone into the server and looked for the agent packages for Linux and deleted them.  I have ensured that the  agent package is available in the Current folder in the master repo.

Thanks

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cdinet
McAfee Employee
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Re: Can't create linux agent download package or URL

What version of epo and what update version?  What version of the agent and agent extension?  Do you see any relevant errors in the epoapsvr log?  That is located in the db\logs folder.  

Also, see if this gives you any further info on the error:

logging unexpected errors.
First do this:
1- Edit server\conf\orion\orion.properties
2- Replace 'orion.exception.show.detail=false' with 'orion.exception.show.detail=true'
3- Restart Tomcat

Then reproduce the issue. Instead of "unexpected error" the console should give you a jstack trace.

 

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aguevara
McAfee Employee
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Message 3 of 3

Re: Can't create linux agent download package or URL

if you deleted the files from the master repo using the system files instead of the ePO UI then most probably that will cause an issue as the local catalog will be corrupted, if thats the case you need to rebuilt the master repository as mentioned on the article below:

https://kc.mcafee.com/corporate/index?page=content&id=KB53736

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