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Former Member
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Boot Options / Enabled USB Support

Hey all,

We have an issue with our Drive Encryption (7.1.3) where the mouse sometimes gets picked up as input, and it causes the screen to go crazy.  I think, based on McAfee Corporate KB - Mouse and keyboard malfunction during pre-boot authentication on a Dell Latitu... , the solution is to edit the Product Settings and enabled pre boot USB support.

Will this break anything on working systems?  Is it safe to assign to the system tree?

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catdaddy
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Re: Boot Options / Enabled USB Support

Discussion successfully moved from Community Support to ePolicy Orchestrator (ePO)

Note: Moved from Moderation Queue.

Cliff
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Re: Boot Options / Enabled USB Support

​, Welcome to McAfee community.

It's unlikely that enabling pre-boot usb support will cause issue, but you should take a system, modify it's policy, test and evaluate before applying it to other systems. I would recommend creating a custom tag, apply the tag to the specific system. Also duplicate and create a test policy. Then create a policy assignment rule associating the test policy with the newly created tag.

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