An unexpected error occurred when attempting to access Firewall client rules or Firewall Catalogue

[Steve799]

I've inherited our EPO setup so I'm kind of new to ENS

Running 5.10 update 12 and checked to ensure extensions installed appear to meet the requirements for update 12.

I don't think there are many firewall rules active (possibly only just the one that's referenced in the error) so am happy, if the solution is to remove all rules and start again, i just can't get to them to remove. I doubt there's a backup i could import from but again, happy to start again as i believe the existing rule(s) may have been experimental.

Any help would be greatly appreciated.

Error message reads - 

com.mcafee.orion.core.template.db.exception.ExecuteTransactionException:Invalid object name 'FW_Rule'.

[Saif_f · Accepted solution]

Hi @Steve799 

Thank you for posting in community forum. Could you please let me know if this is happening while accessing any firewall policy or just 'Rules' policy? Could you please try to remove the installed ENS extensions and re-add them and verify if the issue gets resolved?

Ref:

https://docs.mcafee.com/bundle/endpoint-security-10.5.5-installation-guide-macOS/page/GUID-3049920B-...

Kind Regards,

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[cdinet · Accepted solution]

Did you happen to remove any extensions?  Invalid object means something is missing from the database that it expects.  You can re-check in any latest extensions and see if you still get the error.