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Re: An account linked in AD needs to be changed

By the way I've check and unchecked the change password too as a test.

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Message 12 of 14

Re: An account linked in AD needs to be changed

The user needs to have the appropriate rights to the database.  You didn't mention that in your list.

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Re: An account linked in AD needs to be changed

Indeed!

So we have added the new account name in  the SQL database with the same rights as the adminlechev account. But now the whole Mcafee is gone.   When I click on my link from my computer I have nothing at all. If I use the link directly on the server, I have that error message:

All the credentials are fine. We have verified. I have put the old db file but nothing changed.

What could cause this?

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Message 14 of 14

Re: An account linked in AD needs to be changed

Did you restart services after making the change?  I'd first restart the SQL service, then restart the three McAfee ePO services and see if it comes back up.

It looks to me like you're still seeing database errors.  You may need to open a support case to get further help.

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