Agent update from 5.7.3.254 to 5.7.4.399

[MNE_DUDE]

Dear experts,

I pushed Agent installation ver. 5.7.4.399 over ver. 5.7.3.254. After a few minutes, ePO shows that installation was successful. Then I send one wake-up call to the agent which also pass successfully but when I check product list for the particular station, it always shows old version of Agent (5.7.3.254). So, please advice me what could be the workaround for solving of this issue...

11/4/21 10:18:41 AM	Starting deployment to computer HOST-NAME through the Agent Handler SERVER-NAME
11/4/21 10:18:41 AM	Failed to authenticate with remote system, system error: The network path was not found.
11/4/21 10:18:41 AM	Deploy agent installation package to target system was successful

v/r,

[aguevara]

have you also check in the MA extension version 5.7.4?

If you have then could you please check if indeed the agent is upgraded successfully on one node?

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

[MNE_DUDE]

Hi @aguevara 

Extension is 5.7.4.148. I beleive it is order...

The agent is upgraded successfully but on the wrong station, because ePO hits stations by IP... This is related to my another post

[cdinet]

Is the client you were trying to reach communicating successfully?  If not, then as suggested in other post, change agent contact method and make sure IP is last.  Otherwise you might have issues with dns not updating properly to resolve the clients.