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Agent failed to communicate with ePO Server


I'm experiencing an issue whereby the agents are not communicating with ePO. When I wake up the agents they do refresh on ePO and show the current date and time, however they are not receiving the policies.

DAT files are up-to-date but it seems as if the issue is with the policies only.

Please assist.


2 Replies

Re: Agent failed to communicate with ePO Server

Have you tried disabling the windows firewall on server and on the client machines?

I was with this same problem yesterday and tried a lot of things, but the communication only happened after the disabling of the firewall.

Re: Agent failed to communicate with ePO Server

Remember that the windows has three types of firewall:




Disable all of them.

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