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BKS_Nesrine
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Message 1 of 5

Agent deployment error

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Hello,

I am deploying the agent on a computer from our ePO and here is the message error that I have:

"Failure during authentication with the remote system, system error: Network name not found"

I have verifer, my computer is in the network, ping passes ....

Thank you for helping me to solve this problem

Best Regards

4 Solutions

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LKS
McAfee Employee
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Message 2 of 5

Re: Agent deployment error

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Hi BKS_Nesrine,

If you are deploying Agent from ePO, there are some prerequisite which you have to check.

https://kc.mcafee.com/corporate/index?page=content&id=KB56386

  • NetBIOS protocol
  • Network protocols and ports required for machine name resolution
  • ADMIN$ share
  • File and Print sharing
  • Server service
  • Remote Registry service.

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If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

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BKS_Nesrine
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Message 3 of 5

Re: Agent deployment error

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Hi,

Thank you for your kind response , I try to enable the Remote Registry serviceI but I have the following errors ' errors 1722 the RPC server is unavailable'.

Best regards,

 

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LKS
McAfee Employee
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Message 4 of 5

Re: Agent deployment error

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That is more into Windows related error which you have to check with Microsoft. 

https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-tcpip-rpc-errors

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cdinet
McAfee Employee
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Message 5 of 5

Re: Agent deployment error

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There is another good link to check for certain things.

https://www.dell.com/support/article/us/en/04/sln283117/troubleshooting-rpc-server-unavailable-error...

 

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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4 Replies
LKS
McAfee Employee
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Message 2 of 5

Re: Agent deployment error

Jump to solution

Hi BKS_Nesrine,

If you are deploying Agent from ePO, there are some prerequisite which you have to check.

https://kc.mcafee.com/corporate/index?page=content&id=KB56386

  • NetBIOS protocol
  • Network protocols and ports required for machine name resolution
  • ADMIN$ share
  • File and Print sharing
  • Server service
  • Remote Registry service.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

BKS_Nesrine
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 3 of 5

Re: Agent deployment error

Jump to solution

Hi,

Thank you for your kind response , I try to enable the Remote Registry serviceI but I have the following errors ' errors 1722 the RPC server is unavailable'.

Best regards,

 

LKS
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 5

Re: Agent deployment error

Jump to solution

That is more into Windows related error which you have to check with Microsoft. 

https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-tcpip-rpc-errors

cdinet
McAfee Employee
McAfee Employee
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Message 5 of 5

Re: Agent deployment error

Jump to solution

There is another good link to check for certain things.

https://www.dell.com/support/article/us/en/04/sln283117/troubleshooting-rpc-server-unavailable-error...

 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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