Agent deployment error

[BKS_Nesrine]

Hello,

I am deploying the agent on a computer from our ePO and here is the message error that I have:

"Failure during authentication with the remote system, system error: Network name not found"

I have verifer, my computer is in the network, ping passes ....

Thank you for helping me to solve this problem

Best Regards

[LKS · Accepted solution]

Hi BKS_Nesrine,

If you are deploying Agent from ePO, there are some prerequisite which you have to check.

https://kc.mcafee.com/corporate/index?page=content&id=KB56386

• NetBIOS protocol
• Network protocols and ports required for machine name resolution
• ADMIN$ share
• File and Print sharing
• Server service
• Remote Registry service.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

[BKS_Nesrine · Accepted solution]

Hi,

Thank you for your kind response , I try to enable the Remote Registry serviceI but I have the following errors ' errors 1722 the RPC server is unavailable'.

Best regards,

[LKS · Accepted solution]

That is more into Windows related error which you have to check with Microsoft. 

https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-tcpip-rpc-errors

[cdinet · Accepted solution]

There is another good link to check for certain things.

https://www.dell.com/support/article/us/en/04/sln283117/troubleshooting-rpc-server-unavailable-error...