Agent Handler instalation in DMZ fails
We need to advertize a external agent handler and going through all the installation steps near the end the install fails and rolls back with no specifc error message
We have generated an instalation with log to try to understand what is failing.
Please see attached fail install log
There is no attached log, but I have some questions.
Are all the required ports open? See KB66797.
What authentication type are you using to connect to the database? If Windows authentication, that won't work in a dmz environment. You would need to set up an sql account specifically for the AH to use with appropriate permissions.
Can the ah server resolve the sql server and epo server with fqdn/NetBIOS? If not, add host entry for both in the hosts file.
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.