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Agent Handler instalation in DMZ fails

Agent Handler instalation in DMZ fails We need to advertize a external agent handler and going through all the installation steps near the end the install fails and rolls back with no specifc error message We have generated an instalation with log to try to understand what is failing. Please see attached fail install log
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McAfee Employee
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Re: Agent Handler instalation in DMZ fails

There is no attached log, but I have some questions.

Are all the required ports open?  See KB66797.

What authentication type are you using to connect to the database?  If Windows authentication, that won't work in a dmz environment.  You would need to set up an sql account specifically for the AH to use with appropriate permissions.

Can the ah server resolve the sql server and epo server with fqdn/NetBIOS?  If not, add host entry for both in the hosts file.

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