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Agent Deployment to MAC OS X Fails

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All, I've got a sub site admin who is trying to push the Agent 4.8 on two MAC OS X systems.  After install they both still show as Rogue, with one saying in the details "Agent Deployment in Progress".  I had him run the command line "cmdagent /p" and this screen shows what happens:

Agent_OSX.PNG

Any idea what is happening here?

Thanks in advance.

Ken

1 Solution

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Re: Agent Deployment to MAC OS X Fails

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Hi

Could you try running the cmdagent /p command elevated:

sudo cmdagent /p


Also could you confirm you have HF972377 installed to support OSX 10.10 (Yosemite) KB82993

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

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5 Replies
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Re: Agent Deployment to MAC OS X Fails

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Hi

Could you confirm full build numbers for OSX and the MA installed.

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

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Message 3 of 6

Re: Agent Deployment to MAC OS X Fails

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We're running ePO 4.6.8 with

Mac Agent 4.8.0.1500

MAC OSX 10.10.3

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Re: Agent Deployment to MAC OS X Fails

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Hi

Could you try running the cmdagent /p command elevated:

sudo cmdagent /p


Also could you confirm you have HF972377 installed to support OSX 10.10 (Yosemite) KB82993

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

View solution in original post

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Message 5 of 6

Re: Agent Deployment to MAC OS X Fails

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Found we don't have that hotfix installed yet.  Waiting for my admin to install it then we'll try again.  Thanks!

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Re: Agent Deployment to MAC OS X Fails

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I'm glad I could help. 


Regards

Rich


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