Agent Communication Issues for System on a Different VLAN

[User97487431]

ePO server IP is a 10.x.x.x, but the Agent sees it as having a 172.x.x.x, the system is on a different VLAN than the ePO, the environment that the ePO was built in doesn't use DNS, is there a way to resolve both IPs to the ePO?

[aguevara]

Both NICs no, you need to choose one IP for the handler so that MA can use it and communicate to the Handler, the way how you do that is by selecting the desired IP on the Agent Handlers page and adding the published IP, for more info see:

https://kc.mcafee.com/corporate/index?page=content&id=KB56281

Regards

Alejandro

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