Agent 5.0 Error - 'Platform Not Supported' Error When Deploying VSE
I get this error in the agents logs when testing our client install tasks. Agent 184.108.40.206 was checked-in and used. I've seen this behavior on windows 7 64 bit and a 2012 r2 terminal server. The agent was installed as as administrator. VSE 8.8 never gets installed. Unfortunately I didn't save the logs
I notice that the agent installs to the 64-bit program files folder, at "C:\Program Files\McAfee\Agent\x86\, whereas 4.8 installs to C:\Program Files (x86)\McAfee\Common Framework. Perhaps this is causing the error?
Re: Agent 5.0 Error - 'Platform Not Supported' Error When Deploying VSE
Thank you for responding.
It's fixed. Called into support and determined that the issue was mcafee agent number 220.127.116.11 not compatible with 8.8p7. With 4.8 we were getting "platform not supported". With 18.104.22.168 we would see the deployment task come down but never actually install.
Per the 8.8 patch 7 release notes, we are now using 22.214.171.124 with no issues. I realize that 188 has issues with other mcafee products, but we are not using them at this time.
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