cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cheetah
Level 10
Report Inappropriate Content
Message 1 of 4

Active Directory Synchronization fail

Hi all,

 

My server task AD-Synchronization fails with the following error:

 

2020-04-07 14:09:08,791 WARN [http-nio-8443-exec-22] command.SyncNowCommand - a command of type com.mcafee.epo.computermgmt.ui.command.SyncNowCommand should have its resource property set
2020-04-07 14:09:09,322 ERROR [scheduler-TaskQueueEngine-thread-4] command.SyncDomainADCommandOnPrem - SyncDomainADCommand failed, 0 succeeded, 1 failed
2020-04-07 14:09:09,385 ERROR [scheduler-TaskQueueEngine-thread-4] service.ScheduledTaskManagerImpl - execution of task Active Directory-/NT-Domänensynchronisierung failed
com.mcafee.orion.core.cmd.CommandException: Fehler: Die Synchronisierung aller Synchronisierungspunkte ist fehlgeschlagen.
at com.mcafee.epo.computermgmt.ui.command.SyncDomainADCommandOnPrem.invoke(SyncDomainADCommandOnPrem.java:173)
at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:1275)
at com.mcafee.orion.core.cmd.CommandInvoker.invokeCommand(CommandInvoker.java:1000)
at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:969)
at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:946)
at com.mcafee.orion.scheduler.chainable.Chain.invokeChain(Chain.java:434)
at com.mcafee.orion.scheduler.chainable.Chain.invokeChain(Chain.java:380)
at com.mcafee.orion.scheduler.chainable.Chain.invoke(Chain.java:61)
at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:1275)
at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runTask(ScheduledTaskManagerImpl.java:1582)
at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runValidatedTaskInvocation(ScheduledTaskManagerImpl.java:1553)
at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runValidatedTaskInvocation(ScheduledTaskManagerImpl.java:1507)
at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.execute(ScheduledTaskManagerImpl.java:1318)
at com.mcafee.orion.task.queue.TaskQueueEngine.runTask(TaskQueueEngine.java:913)
at com.mcafee.orion.task.queue.TaskQueueEngine.runTask(TaskQueueEngine.java:895)
at com.mcafee.orion.task.queue.TaskQueueEngine.access$1000(TaskQueueEngine.java:50)
at com.mcafee.orion.task.queue.TaskQueueEngine$3.run(TaskQueueEngine.java:864)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

 

I´ve checked the settings under system tree =>group details =>synchronization type

All settings are fine here!

Anyone there with a TOP hint for me?

 

syncgroups2.pngsyncgroups1.png

Labels (1)
3 Replies
cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: Active Directory Synchronization fail

For an active directory sync failure, you would look at the epoapsvr log located in db\logs.  Also, in the server task log details, what errors are shown?  The epoapsvr log should be the most informative.

Are there any connection errors when you test connection on the registered ldap server?

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

cheetah
Level 10
Report Inappropriate Content
Message 3 of 4

Re: Active Directory Synchronization fail

Hi @cdinet 

 

First i wanna say Thanks for your reply.

 

I will continue to analyze the logs after the holiday.

Stay healthy 🙂

cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: Active Directory Synchronization fail

Another question - is the epo server on the same domain as the test domain that you are pointing to?  If not, make sure that the dns settings on the epo server at least have the dns suffix added and possibly the ip of that domain dns server.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community