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AD Password change -> license key again required?

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Hey There.

I experience a problem that when i change the password of the "adm-epo" in the AD, and i want to login the to the epo console, it says: "Error loading licensefile. ..." (see attched screenshots)

We are running ePO 4.5 P3 on a MS Server 2003 - epo was installed using the "adm-epo" account. The SQL-DB is running on a seperate SQL Server.

When i change the password back to the old one, everything works fine again, but we NEED to change that password.

Hope you can help me

Regards,

serc09

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McAfee Employee
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Message 2 of 4

Re: AD Password change -> license key again required?

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Did you also change the setting in the ePO database settings page ? (https://localhost:8443/core/config-auth)

n.b. - assumes you are using default port 8443.

This message is normally about a failure to connect to the Sql server.

Ref: McAfee support articles KB69850, KB66166

Rgds,

Rob.





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McAfee Employee
McAfee Employee
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Message 2 of 4

Re: AD Password change -> license key again required?

Jump to solution

Did you also change the setting in the ePO database settings page ? (https://localhost:8443/core/config-auth)

n.b. - assumes you are using default port 8443.

This message is normally about a failure to connect to the Sql server.

Ref: McAfee support articles KB69850, KB66166

Rgds,

Rob.





Was my reply helpful?


If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

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Message 3 of 4

Re: AD Password change -> license key again required?

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As i'm leaving for weekend now, i will try thiy on monday.


Thx for your fast response.

Regards,

serc09

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Message 4 of 4

Re: AD Password change -> license key again required?

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THX Rob,

after "fixing" the setting in ePO database settings page it works fine.

THX

Regards,

serc09

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