5.0.6 Agent Doesn't Fix "Update Security"

[Former Member]

Good day,

I've installed the 5.0.6 version of the Agent on a number of test machines, it does not appear to fix the greyed out "Update Security" selection in the Agent monitor.  Will a HF be released to fix this problem with either the 5.0.5 or the 5.0.6 Agent? 

We use a NAC which tells the customer to use this selection to update their definitions if they have been off the network or turned their system off for a while.  It's a major problem for management, a fix would be a good thing.  The problem is keeping us from migrating to ENS or Patch 9.

Thanks,

DocB

[PhilR · Accepted solution]

Have you updated the ePO extension to the one for MA 5.0.6?

Does your McAfee Agent General policy have "Allow end users to update security from the McAfee system tray menu" ticked?

Works for me with Agent 5.0.6 and VSE 8.8 Patch 9.

Cheers,

Phil

[Former Member]

Extensions were installed before hand, one custom policy did not have it checked.  Now fixed.

Thanks,

DocB