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miguelgrado
Level 10
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Message 1 of 23

web advisor not work with Firefox 83...

Web advisor's not working again. This time with no firefox engine

Forospyware Warrior
22 Replies

Re: web advisor not work with Firefox 83...

Have you rebooted and tried support. Working with my 83.0 still

Call McAfee supportWhat is not working no green icons or what?

miguelgrado
Level 10
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Message 3 of 23

Re: web advisor not work with Firefox 83...

For some reason the extension is damaged. I tried reinstalling it and it's working again
Thank you

Forospyware Warrior

Re: web advisor not work with Firefox 83...

That always is a 80% times fix even the full product sometimes gets corrupted during updates.

miguelgrado
Level 10
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Message 5 of 23

Re: web advisor not work with Firefox 83...

I have checked that the extension is still having problems in Firefox

When I open the browser the option to only report in safe search is activated on its own, and I mark the one to report on any engine and returns to the option of only in safe search

Forospyware Warrior
miguelgrado
Level 10
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Message 6 of 23

Re: web advisor not work with Firefox 83...

I checked that the problem is when restarting the pc, when the preference is changed in the settings

Forospyware Warrior
miguelgrado
Level 10
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Message 7 of 23

Re: web advisor not work with Firefox 83...

It is also changed when I close and open Firefox.. and preferences don't open sometimes... it's like I'm crazy

Forospyware Warrior
tank_ace1
Level 8
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Message 8 of 23

Re: web advisor not work with Firefox 83...

So did you get problem resolved???   I have the same problem on both computers.  Seem to happen after my update.  NO checkmark.  Also when it ask me to change to "secure search" and I said yet it said mcafee.com is not available. 

 

miguelgrado
Level 10
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Message 9 of 23

Re: web advisor not work with Firefox 83...

8.1.418

This is the extension version. I uninstalled it again and tried restarting the pc. It seems to work right now. I'll try it 24 hours and comment

 

Forospyware Warrior
tank_ace1
Level 8
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Message 10 of 23

Re: web advisor not work with Firefox 83...

how did you uninstalled.  Did you uninstalled going into Window Control Panel , Program, Uninstall/Change (the  standard Window method) or...

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