i am bought "McAfee total protection with SIteAdvisor Plus" at the start of the year. just recently i upgraded from IE 7 to FireFox 3, thus an error has occured in google with an abscence of the green ticks which has now been replaced with a missing icon. i am not sure which version my siteadvisor is because there is 2 options: -1.version 2.6, build 2.6.6261, last update 28/05/2008 -2.version 26.6, build 6269
version 1 is the details on the system icon tray, and version 2 is the icon shown on firefox 3.
overall i cant see the circle ticks next to the site details on a google search. thank you
hi Praveen Rajaretnam i read the link you gave however i am quite confused about which .zip file to download also the address to replace the 'chrome.manifest' is different. on my computer it is located at C:\Program Files\SiteAdvisor. within this address there are 2 folders "6261" and "6253" both have the 'chrome.manifest' file but i am not sure which folder i should choose. the version on my firefox3 is 6269, but the folder is not displayed in C:\Program Files\SiteAdvisor. please help again thanks
Before you post the file, it is better to reboot your system since there has been an automatic upgrade from SiteAdvisor v.188.8.131.5253 to SiteAdvisor v.184.108.40.20661. Hence you are seeing 2 folders under C:\Program Files\SiteAdvisor, namely '6253' and '6261'. After re-starting your machine, the '6253' folder will be deleted and only '6261' folder would remain.
After reboot, unzip the file you downloaded and rename it as 'chrome.manifest'. Now, copy and paste the file in the location given below:-
Close all open FireFox browsers and launch FireFox again. Check if SiteAdvisor green ticks (= annotations) are displayed in the Google search results page. If annotations are not shown, then you could either,
1. Try restarting SiteAdvisor service. To do this, please follow the steps given below:- (i) Click 'Start' and click on 'Run' (ii) Type 'services.msc' (without quotes on the Run Dialog) (iii) In the 'Services' window, search for 'SiteAdvisor Service'. Right-click on it and select 'Restart' option.