cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

problem updating to newer version of siteadvisor plus

the upgrade site for siteadvisor plus at http://www.siteadvisor.com/ie_upgrade.html?version=2.5.0.6172&suite=false&premium=true&client_ver=2.... is giving me errors while trying to update, picture posted here to show error: http://img176.imageshack.us/my.php?image=errorzs0.jpg i've already tried uninstalling and reinstalling it. what should i do?
14 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 15

RE: problem updating to newer version of siteadvisor plus

What version of Internet Explorer are you using and what other McAfee products?

RE: problem updating to newer version of siteadvisor plus

ie 7 no other mcafee products my os is vista ultimate if that helps any
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 4 of 15

RE: problem updating to newer version of siteadvisor plus

In IE7 got to Tools/Phishing Filter/Phishing Filter Settings, turn off and disable it.
Also, while in the Internet Options, go to the Content tab and make sure Content Advisor is turned off.

Go to Start/Control Panel and remove McAfee SiteAdvisor.

Use the MCPR removal tool, linked in my signature. Reboot and reinstall.

I wouldn't try to update it manually in future as it will do that automatically.

RE: problem updating to newer version of siteadvisor plus

i did what you said and i still couldn't update it
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 6 of 15

RE: problem updating to newer version of siteadvisor plus

What version of Siteadvisor do you have anyway? Just click the arrow to the right of the green bar and then click "About".

RE: problem updating to newer version of siteadvisor plus

2.5.0.6172
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 8 of 15

RE: problem updating to newer version of siteadvisor plus

I'll have to flag this for an engineer to look at tomorrow.

RE: problem updating to newer version of siteadvisor plus

ok, thanks
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 10 of 15

RE: problem updating to newer version of siteadvisor plus

By the way, there is a form here for reporting issues: http://community.mcafee.com/showthread.php?t=217274

It might be an idea to use it as well.