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Reliable Contributor catdaddy
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Message 11 of 22

Re: how to remove site blacklist from mcafee?

Thank you Please provide us your TrustedSource Ticket number, and I will monitor it on your behalf.

Cliff
McAfee Volunteer
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Re: how to remove site blacklist from mcafee?

ok, i am waiting for your info.

thank you

Reliable Contributor catdaddy
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Message 13 of 22

Re: how to remove site blacklist from mcafee?

My info?  Did you create a Ticket with TrustedSource using that link I provided?

That is all I need for you to do...Then after doing so as I said. I will monitor your results.

Again, here is the link How To Dispute WebAdvisor/SiteAdvisor's rating of a website

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 14 of 22

Re: how to remove site blacklist from mcafee?

I have also contacted a Tier 2.5 Technician/Engineer from Support on your behalf.

Cliff
McAfee Volunteer

Re: how to remove site blacklist from mcafee?

Hello, please remove our website from your blacklist. After the compromise, we installed a new server with new IP from scratch together with our host HostEurope, and fixed the maleware problem. All other institutes are already giving green again https://sitecheck.sucuri.net/results/antarien.com Thank you for your help.

Edit: Thank you very much Very fast help and ticket processing under 12 hours. Big praise!

capture_003_29032019_202739.pngcapture_002_29032019_202730.pngcapture_001_29032019_202726.pngticket-mcafee01-1929775.png

Reliable Contributor Peacekeeper
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Message 16 of 22

Re: how to remove site blacklist from mcafee?

Please follow McAfee's McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process
to create a ticket with trustedsource.org to change the web reputation.

 

Should get an answer in 3-5 days

Re: how to remove site blacklist from mcafee?

@azzuriel 

Seems the URL has been reviewed and reputation changed to "Minimal Risk" in trustedsource.org. Also, McAfee shows that your website is safe to browse. Please check and update us.anterian.PNGanterian1.PNG

 

 

 

 

 

 

 

 

 

 

 

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

Re: how to remove site blacklist from mcafee?

@sivasubramanian 

Yes, thank you very much, everything's fine again. Thanks for the quick help. Greetings from Hamburg, Germany

Re: how to remove site blacklist from mcafee?

Hi there, I have the same problem. My site has no malware, SSL installed. We are being blocked for no reason. 

Very frustrated as this is scaring away our customers for no real reason. Would you please be able to assist us. Thank you

Here’s my site:


Re: how to remove site blacklist from mcafee?

@bilalkhan92 

We have submitted the link for review and raised the ticket [#1941100]. These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer. We will keep you updated.

Regards
Siva

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