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nnammar
Level 7

email filter

my domain is blocked by your Email filter engine, how can i proceed in order to make my IP safe in your engine databse?

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6 Replies
exbrit
Level 21

Re: email filter

Can you identify a product name that is blocking it?   These forums are for help with the actual products and I think your question is best directed to the corporate level, but unless I know where to refer you, I can't be of much help.

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nnammar
Level 7

Re: email filter

i am checking my IP on this website

http://www.mcafee.com/us/mcafee-labs/threat-intelligence.aspx

i want to open a ticket with Mcafee, but i can't find the place where to submit the ticket,

you can help me by showing the way to submitt my ticket,

many thanks

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exbrit
Level 21

Re: email filter

Look at the bottom of that page under "Feedback"

Click this image to enlarge to see what I mean:

Capture.JPG

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exbrit
Level 21

Re: email filter

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nnammar
Level 7

Re: email filter

great,

destination port should be : 25, only?

protocol : TCP and UDP ?

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exbrit
Level 21

Re: email filter

I have no idea about that, sorry.  I think that you can leave that area blank if you wish.

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