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xuarez
Level 7
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Message 1 of 9

Wrong unfavorable rating of my web

Good moorning:

I'm the owner of the site http://xuarez.comoj.com, it's a recent site and it's part of a research project of Valladolid University.

If I check the URL in TrustedSource everything is ok as you can see:

But if check the URL in SiteAdvisor I get a message telling the site is dangerous.

The problem is in SiteAdvisor there's a confusion with a sited called comoj.com who had malicious soft in 2010 but nothing to see with my site: xuarez.comoj.com

I tried to send a comment to http://www.siteadvisor.com/userfeedback.html and only fails. I tried to send an email to me support@siteadvisor.com and returns it as spam.

There's no malicious software in my site and I'm not a spammer I'm a professor and siteadvisor is interfereing in our research project.

Thank you for your attention


8 Replies

Re: Wrong unfavorable rating of my web

Hello,

I have just internally followed up on this. I would to confirm that your email was received and also processed by the Site Advisor support team.

I was told that it might take up to 24hrs to get the warning removed.

But I would also like to follow up on the Spam issue you have mentioned in your post.

Could you please forward the email that was returned as Spam (ideally as an attachement)  to sites@mcafee.com?

That would allow us to investigate this issue as well.

Thanks,

Peter Meyer

xuarez
Level 7
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Message 3 of 9

Re: Wrong unfavorable rating of my web

Hello Peter,

Ok, I fordward the mail to sites@mcafee.com

Thank you

Alonso Xuárez Project

Re: Wrong unfavorable rating of my web

Thanks, we have received your email, but we it does not help us to reproduce the Spam issue you mentioned.

We were you seeing that it is marked as Spam? Was it in the email you received from us?

The website itself has been corrected and should show up as green as soon.

Best regards,

Peter

xuarez
Level 7
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Message 5 of 9

Re: Wrong unfavorable rating of my web

Thank you

I send you the failure Delivery Status Notification

Best regards

Alonso Xuárez Project

Re: Wrong unfavorable rating of my web

Thanks, got it.

xuarez
Level 7
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Message 7 of 9

Re: Wrong unfavorable rating of my web

You said:

The website itself has been corrected and should show up as green as soon

When do you think it will happen?

Best regards

Alonso Xuárez Project

Re: Wrong unfavorable rating of my web

Hello,

the warning has been removed, but the site is currently still unverified, not green.

We are looking into that.

Best regards,

Peter

xuarez
Level 7
Report Inappropriate Content
Message 9 of 9

Re: Wrong unfavorable rating of my web

Hello,

Thanks for your help.

Anyway, I don't know if you're conscious about the problems you can create to people or projects who are working with a website. I think your company had to be more careful before to say a site is dangerous. And quicker solving the situation if you check you was wrong.

Best regards

Alonso Xuárez Project