Our website is fine: eartheasy.com
But our checkout process has been flagged as high risk: https://eartheasy.com/checkout/onepage/
Can anyone tell me why this is?
I have filed for reconsideration, but I'd like to know why we were flagged.
The SA team rarely visit here the fastest way to get an answer is by
1) Browse to www.trustedsource.org/en/feedback/url
10) If you created an Account (and logged in with it), a Ticket ID will be displayed, along with 3 options on when you will receive email (when the ticket isOpen, Reviewed, or Closed)
Thanks for the suggestion - we have already done this though.
I was mainly interested in why we were flagged in the first place, and if there is anything about our cart page or checkout process which would make McAffee want to have us flagged as malicious.
Could someone take a look and give feedback? It would be most appreciated!
I saw no warnings anywhere about insecure content on secure pages, but I came across several issues of lesser importance. There's a problem with Olark, for instance, which I found discussed in detail on GitHub (with a response from an Olark developer). There are four, perhaps five, trackers on that checkout page, along with analytics code, which complicated the investigation. I suggest you run the program in different browsers and examine the consoles in each to see how many errors and warnings you get. I couldn't see anything that would rate as Critical.
I can't be more specific about what I found because I left the investigation last night and put the system into hibernation, and today there was a power failure so I lost all my work-in-progress. I don't have time today to repeat it all.
Edit - I found the GitHub threads :
One of the error messages is "[framesocket] timed out while flushing to persistent storage application"
As I said, nothing Critical here. But the error does occur multiple times on each page load.Message was edited by: Hayton on 03/02/14 03:21:45 GMT