My church's website that I am the admin over has been blocked by Mcafee and labeled as a high risk site.
The Website is www.newportchurchofthebrethren.org and also ncob.webs.com
I can no longer get to either one and this makes it very difficult for me to update the site and then check it to see that all is ok afterward. My whole network here at home is blocked. It has been categorized as Religion/Ideology and set as a high risk site. I am very agitated at the moment for having even allowed Mcafee on my computer in the first place.
My site is hosted at Webs.com and there seems to be no problem with the hosting site part since I can go login as normal. But to actually use the church URL is impossible for me. Others that have not used Mcafee on their computers do not have this problem and therefore they get to see the site just fine. It seems I'm the one with the problem.
I know longer have Mcafee on my computers.
Can someone please explain why it has been labeled high risk and tell me how to fix it so I can get there again?
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Yes, I have already done that. I was discouraged to see..."These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer."
When you're an admin of a website, 3-5 business days can be a very long time. I was hoping someone could tell me how to get around the problem until it is fixed. Plus, since this is the second time I've had to deal with this, I have very little confidence that it will be fixed like it should be. Thanks for your response.
If you could kindly provide me a Current (Ticket Number) I can personally contact someone internally on your behalf, and escalate your case.
Also ( Alternatively speaking ), If you are entirely certain there is no issue, you should be capable of (Accepting the Risk) and proceed to accessing your site, until it has been re-evaluated.
I am unable to supply you a ticket number. In my haste to somewhat 'complain' about the labeling of our church's website I neglected to see that I could have created an account to use...so therefore I guess I'm screwed. I'm not sure if I go back and re-submit my complaint through a login if it would do any good or not.
As for 'Accepting the Risk', ...if that would have ever been a choice I probably would not have shown up in this forum complaining about what has happened since I KNOW the website is a safe site. This site has been up and running for 3 years. McAfee has a way of sneaking its apps in on the computer through 3rd party means. I have always ignored its activity and disregarded it...however this time it seems something happened that now has me blocked. Luckily I've not heard any of our church members complaining about not being able to access the site and have warned them to not use McAfee and now I have to rely on them by asking a member of the church to go look for me and see if the updates I make are showing.
Our church website has been marked as medium risk too when I know 100% that it is clean.
I am concerned that "religious" content might be seen as risk??
If adware etc has been detected on the website then why is the report so vague and in no ways helps towards resolving the issue.
I found other online tools than scan websites for adware etc and our site has come back clean.
There can be a myriad reasons why a website is considered risky and of course any of those could be an error and I can assure you content is rarely, if ever, the reason. No detailed information is given publicly so you have to deal with Trusted Source. Who knows, it may have something to do with the host servers, but that will be discovered when you deal with them.
McAfee has a way of sneaking its apps in on the computer through 3rd party means.
That never happens if you keep an eye on the 3rd party software installer and refuse it. Adobe for instance offers McAfee Security Scan Plus as an optional download. Many people overlook that in their haste and let it in. All it is is a security software advertising tool and is easily uninstalled in the normal manner via Control Panel > Programs and Features.
That form of cross-pollination, for want of a better expression, keeps costs down by doing a bit of free publicity. A common practice among almost all software manufacturers.
It keeps the free apps free and the price of the others down.