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Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Hello,

My Website www.laabs.in is blacklisted.

And I think this is the reason why we are not able to share any links from our website to Facebook. This is terribly affecting our presence on Facebook. As a startup we need to share and interact with our users as well.

So it is showing blacklisted BUT suprisingly only by McAfee.

So what does that mean. Why only McAfee? Why so special?

The funny part is the sitecheck results throws - no content!!!

Woah! Right, no content. Then what is the threat about????

I don't really understand on what basis we are made to suffer??

I called up my web-hosting company and they say everything is good from their end and that they can do nothing about McAfee poking into this. So I am not sure what needs to be done. If there are legitimate reasons, we can troubleshoot and try to fix them. But we can go troubleshooting with the reason such as "Unable to properly scan your site. Site empty (no content)." is it?

Please McAfee, kindly review and let us atleast know what threat you found.

web site:     www.laabs.in

status:     Site blacklisted, malware not identified

web trust:           Site blacklisted.

warn:     Unable to properly scan your site. Site empty (no content).  <<<<What? So what's the threat about???

Blacklist status

Domain blacklisted by SiteAdvisor (McAfee): laabs.in - reference  <<<<<<<Why only McAfee?

Domain clean by Google Safe Browsing: laabs.in - reference

Domain clean by Norton Safe Web: laabs.in - reference

Domain clean on Phish tank: laabs.in - reference

Domain clean on the Opera browser: laabs.in - reference

Domain clean by the Sucuri Malware Labs blacklist: laabs.in - reference

Domain clean on Yandex (via Sophos): laabs.in - reference

Domain clean by ESET: laabs.in - reference

18 Replies
Reliable Contributor Peacekeeper
Reliable Contributor
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Message 2 of 19

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Best to follow this path it seems to get things moving faster than emails etc

here are the steps:

  1. Browse to www.trustedsource.org/en/feedback/url
  2. Recommended for website owners or anyone else who wants to be updated on the request status:  Create an Account and then Login
  3. Click on “Check Single URL” (since most re-evaluation requests would be for a single URL)
  4. Select the Product you are using – in our case choose “McAfee SiteAdvisor”
  5. Type in the URL you want to check
  6. Click “Check URL”
  7. Optional:  Choose up to 3 categories from the drop-down “Optional categorization suggestion:”
  8. Optional:  Leave an “Optional comment”
  9. Click “Submit URL for Review”
  10. If you created an Account (and logged in with it), a Ticket ID will be displayed, along with 3 options on when you will receive email (when the ticket isOpen, Reviewed, or Closed)
Moderator Pritish
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Message 3 of 19

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Hi laabs-website,

I see that you were advised to submit your site for re-evaluation using the steps in the previous post. Please let us know the current status of your issue.

Were you able to follow the steps and submit your Site, successfully?

Regards

Pritish P.

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Yes, I have submitted a re-evaluation.

Ticket ID '#810683'

Status is still the same:

web site: www.laabs.in
status: Site blacklisted, malware not identified
web trust:       Site blacklisted.
warn: Unable to properly scan your site. Site empty (no content).
               

Blacklist status

                   

                   
                                        Domain blacklisted by SiteAdvisor (McAfee): laabs.in - reference
                                       
                                        Domain clean by Google Safe Browsing: laabs.in - reference

                       Domain clean by Norton Safe Web: laabs.in - reference

                                        

                                        Domain clean on Phish tank: laabs.in - reference

                                        

                                        Domain clean on the Opera browser: laabs.in - reference

                                        

                                        Domain clean by the Sucuri Malware Labs blacklist: laabs.in - reference

                                        

                                        Domain clean on Yandex (via Sophos): laabs.in - reference

                                        

                                        Domain clean by ESET: laabs.in - reference

Regards

LAABS

Reliable Contributor Hayton
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Message 5 of 19

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

The site's only two months old, effectively has no content, and (if the geolocation is correct) is sharing server space in the British Virign Islands with 1600 other websites. There's nothing in any of that to turn a site Red, and I can't see that the domain name has any kind of history to account for it, so I regard this as a false positive (something to do with the Name Server, perhaps?)

Best let TrustedSource handle this. I can't see any reason for the site not to be Green.

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Thank You, Hayton!

What is the way forward from here I am wondering?

NO CONTENT has got me confused a bit as the site is up and it got to have content right? Or the content might be something specific here, or not, I don't know.

But doesn't matter, I just wish to get the blacklist status removed.

And does Facebook depend on these data?

I am thinking so (and so are many others I have interacted with on Facebook forums) as we are not able to share links from the website to Facebook citing security reasons. But that is not the case with any other social network platforms.

Anyway, thanks for the insight on this.

Reliable Contributor Peacekeeper
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Message 7 of 19

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Best to wait you have submitted the site for reevaluation and that usually gets done fast. Re other questions best Hayton answers those.

Reliable Contributor Hayton
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Message 8 of 19

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

Your site is set up on the server slightly incorrectly. Some site checkers automatically assume a URL is preceded by "www", but a connection to "http://www.laabs.in" took nearly 30 seconds including a 302 redirection to "http://laabs.in".

www-laabs-in not down.PNG

That 302 redirection is a "Found" message and should probably be a 301 or a 307.

http://en.wikipedia.org/wiki/List_of_HTTP_status_codes

http://en.wikipedia.org/wiki/HTTP_302

http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html

Below is why I said "the site has almost no content". Those results are for "www.laabs.in". And yes, I can go to the site and I see it has a lot more than that.

www-laabst-in Quettera.PNG

www-laabs-in Quttera 2.PNG

www-laabs-in Quttera 3.PNG

But this is what I get when I try to analyse "http://laabs.in" :

laabs-in unreachable.PNG

Maybe this is part of the reason for the Red rating. If the site is flicking on and off - reachable/unreachable - it might register as a come-and-go malware site.

And, purely incidentally, you need to make some changes to the HTML page code. A W3C analysis of "laabs.in" produced 126 errors and 232 warnings. Analysis results are HERE.

Message was edited by: Hayton on 30/01/14 13:11:45 GMT

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

I don't know why it is still red though....

'Anyways, I will get DNS etc. checked.  It's a PHP site...I don't have a lot of actual HTML pages...anyways will check.


I don't see anything malicious to be blacklisted.

Just my opinion please.

Re: Website Blacklisted ONLY BY MCAFEE!!! | Please help fix it

My ticket is now closed.

Received the followig in email:

Status:Closed

URL: http://www.laabs.in

Initial categories: Malicious Sites <<<<<<

Post-review categories: Auctions/Classifieds <<<<

Web Reputation: Unverified  <<<<

Please allow the Web Reputation some time to update.

In some cases, the Web Reputation shown at the time of the ticket closure may not reflect the updated Web Reputation.

Updates at times may take longer to complete. Please consult TrustedSource.org to verify the published Web Reputation for any given URL or IP address.

List Number Closed: 14590

Is this a good sign? Will it change to clean?


http://sitecheck2.sucuri.net/results/www.laabs.in is still showing me REDs and recommends me to buy some products to fix this 

Message was edited by: laabs-website on 2/1/14 2:41:13 AM CST
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