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URGENT - Blacklist removal request

Dear Sir/Madam,

Please remove the website http://www.thethoughtsinyourhead.com/ from the blacklist. A request was posted to do the same per your documentation on 1/3/2021, it's the 5th business day and there has been no change. Half a dozen online virus and malware scanners find no problems with it, including Google, Sucuri, VirusTotal. I look forward mcafee fixing this error (and their software) ASAP.

11 Replies
Madhan
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Message 2 of 12

Re: URGENT - Blacklist removal request

Hello @ReallyIrritated 

We have raised a ticket to the concern team. The website will be classified and reviewed accordingly. Please wait 3 - 5 business days.

Ticket: 2251351

Please follow the below McAfee Article if you come across this situation in future,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

Re: URGENT - Blacklist removal request

Hi.

Thank you for the help. The website classification was changed according to trustedsource.org, but my Internet provider is using Siteadvisor and Siteadvisor still shows the website unsafe. Please advise.

Madhan
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Message 4 of 12

Re: URGENT - Blacklist removal request

Hello @ReallyIrritated 

Can you please provide a screenshot of SiteAdvisor that shows your site as unsafe?

Regards,
Madhan M

Re: URGENT - Blacklist removal request

My ISP says it is unsafe as well

Malicious Content

We've blocked a website that may contain Malicious Content. The http://www.thethoughtsinyourhead.com site you've been blocked from visiting may contain viruses, trojans or spyware that can be harmful to your devices.

Does not even allow WA to access it

Madhan
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Message 6 of 12

Re: URGENT - Blacklist removal request

Hello @ReallyIrritated 

I've checked the site in Sucuri and also Trusted Source, it shows as clean. Kindly check with your ISP.

Regards,
Madhan M 

Re: URGENT - Blacklist removal request

thethoughtsinyourhead.com-Optimum-2021-01-13 140126.png

Hi Madhan,

Above is the screenshot you requested previously. I was able to verify it is an ISP problem, but they use McAfee software so it comes back here.

 

Thanks

Re: URGENT - Blacklist removal request

Hi Peacekeeper,

Thanks for taking the time to check this site! I have Optimum and it's still blocking but my cellphone shows clear now. Optimum claims to use McAfee, maybe your ISP does also? Also, what is WA?

Re: URGENT - Blacklist removal request

Webadvisor is WA we here use the abbreviation sometimes.  I try to access the site and before WA comments my ISP intercepts the access request. Actually 1st time I have seen that happen.

Actually cleared now WA shows safe and green. No ISP intercept now

Re: URGENT - Blacklist removal request

Got it, thank you. Unfortunately, I'm still seeing the error I attached earlier this week from my ISP. This is incredibly frustrating.

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